HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
August 2019
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
You are here:
Home
»
Weekly Tips
»
Hospitality Tip of the Week™: Focus on Values in Sales
Hospitality Tip of the Week™: Focus on Values in Sales
publication date:
Sep 12, 2016
|
author/source:
Dr. John Hogan CHA CHE CMHS, Zig Ziglar
Previous
|
Next
 
Hospitality Tip of the Week™: Focus on Values in Sales
Do you view the customer as the winner in every sales transaction?
If not, I encourage you to give yourself a character check.
You're not a sales professional - you're a con artist!
Zig Ziglar
Related Articles:
Leaving a Legacy - the Impact that One Person Can Make on Others; Remembering Jack Vaughn, CHA
The Hotels vs OTA Paid Search War – Get Your Defensive Strategy Right
Interview with Chef Yann Chupin New Executive Chef The Ritz-Carlton, Sarasota
14 Famous Business Pivots
The Top 6 LinkedIn Mistakes People Make
Hospitality Tip of the Week™: Focus on Matching Needs and Wants
How to Best Reward Stand-Out Employees
How & Why You Should Live A Life of Integrity
Recruiting and Staffing | What Kind of Person Can You Get for $13 Per Hour?
Building A Hospitality And Customer Service Culture
The Path to Peak Performance
Forget the Metrics, How About Making Money? -
Attitude Makes All The Difference - A Zig Ziglar Training Message
A Message from Retail - what is happening to your BRANDS?
Asset Management for the Future: Beyond Hotel Cost Containment
Seven Ways to Motivate Top Talent in De-Motivating Times
6 Sales and Marketing Metrics Every Hotel Owner Cares About
Fresh Air- New Ideas Fall 2011
Hospitality Tip of the Week™: Focus on Senior Management Involvement
“The Times They Are a-Changin'” (again)
HOW TO BUY A HOTEL Handbook: Franchise Issues in Hotel Purchase and Sale Transactions
CAN WE AFFORD NOT TO INVEST IN BUSINESS TRAVEL?
Hospitality Tip of the Week™: The "little things" that make a difference
Send Faxes From Home Without a Fax Machine or Landline
The Naked Truth About Hotel Reviews
Hospitality Tip of the Week™: Understanding Measurements
Recommended Reading: A solid planning resource for Succession
Social media trends in tradeshow and event marketing
Terrorists still pose threats to hotels
Four ways to avoid daily deal disaster: a checklist
Mastering The Art of Online Sales Through Hotel Website Content
7 Deadly Sins of Business Meetings
Security Systems: An Overview on CCTV Upgrades
Hoteliers Take Control Of Guest Reviews
ADA compliance and defense lawyer: ADA experts discuss hottest issues facing the hotel industry today
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
6 tips to help finance an independent hotel
A Beginner's Guide To Hotel Link Building
Get involved in your community all year long!
3 keys to managing your attitude... Secrets from Zig Ziglar
Developing the CEO Within You - A Challenge Facing Many Hospitality Businesses Today
Hospitality Tip of the Week™: Focus on Understanding What Being Busy Really Means
Mixed Reviews - Three Tips on How to Respond
Hospitality Tip of the Week™: Hiring requires effort and focus
Hospitality Tip of the Week™ Create a Competitive Advantage
Hospitality Tip of the Week™: Focus on PASSION
Hospitality Tip of the Week™: Focus on Aligning Daily Activity with Long-Term Vision and Strategy
Hospitality Tip of the Week: Focus on What is Important
Social Media Capture Personalized Hotel Experiences
Hospitality Tip of the Week™: Focus on Matching Needs and Wants
Professional Development - for the individual and the organization
Recognizing there is Not Only One Approach in Building Revenues
J D Power 2011 North American Hotel Ratings - Part 2 of 2
Cornell Presents Two Studies Aimed at Helping Hotels Improve Revenues and Profits
Hospitality Tip of the Week™: Focus on Planning AND Implementation
“Supplier Sites Gaining Ground on Third-Party Portals”
When a Negative Experience Occurs, Fix it Before Check-Out
Recommended Reading - Hotel Success Handbook - Practical Sales and Marketing.
How to Make the Best Business Impression in 8 seconds or Less
Hospitality Tip of the Week: Focus on the Significance of Time
45 Proven Ways to Succeed in Any Economy - Do More than Survive: Thrive!
The 4 step formula for using Social Media Marketing for your business...
United States Supreme Court Supports Expansion of Outside Salesperson Exemption
Hospitality Tip of the Week™: Focus on Collaboration
Hospitality Tip of the Week™: Focus on Confidence Building
HospitalityEducators.com: Real and Practical Action Sales Action Steps #13-28
Approaching The Top Benefits The Bottom By Robert Mandelbaum and Gary McDade
Hospitality Tip of the Week™: Focus on Planning AND Action
Beware of Internet Predators
Ratan Tata '59: The Cornell Story
Best Spa Practices
How to Terminate a Hotel Management Agreement
2012 North America Hotel Guest Satisfaction Index Study
Google Now - The Revolution In Travel Industry Has Just Begun, In Google's Style
The HMA Handbook, Hotel Management Agreements for Owners, Developers, Investors & Lenders
7 Tips for Dealing With Criticism of Your Business on Social Media
SEO is a Journey, Not a Destination: How to Implement an Ongoing SEO Strategy and Maximize Website Revenue
The Travel & Tourism Competitiveness Report
Hospitality Tip of the Week™: Focus on Thinking
Hospitality Tip of the Week™: Focus on Understanding Why People Buy
Eight Ways to Potentially Add Efficiency to Your Hotel's Housekeeping and Laundry Department
What does the new Google Pigeon update mean for your hotel?
Successful joint ventures for hotel development, acquisition and financing
Hotel Owners: Better, Worse or About the Same?
How to Stop Good Ideas from Getting Shot Down
The Times They Are A-Changin' (Again) Part 2 of 2
Origins of Famous Brand and Company Names
Hospitality Tip of the Week®: “Remember who you are and who you represent."
Is specialization coming more in hospitality?
7 Ways to Make Email Work
12 Rules to Increase Your Leadership Productivity
The 1st Step of Service
TripAdvisor Survey Reveals Three Quarters Of U.S. Travellers Sharing Trip Experiences On Social Networks
Philosophies for All of Us
102 Hospitality (Hotel) Safety Resources
the Components Of Hotel Franchise Fees
Hospitality Tip of the Week™: Practical ideas on improving hotel profitability
Sleep as the Main Driver for More than Just Guest Satisfaction
Hotels Are Poised To Reboot & Refresh Their Rate Structures
Why Good People Can't Get Jobs: Chasing After the 'Purple Squirrel'
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
Kathleen Hogan, MBA
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com