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Recent Articles in Hotel Front Office
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Hotel Impossible - Do's and Don'ts
Sep 25, 2013
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Master the Art of Hotel Do's and Don'ts with help from "Hotel Fixer' Anthony Melchiorri, who joins Kristen to help travelers avoid the heartbreak hotel experience.
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How to Maximize Revenues and Minimize Costs
Sep 4, 2013
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Some of today's most profitable hospitality organizations are the lowest-cost competitors in their industries. Where these organizations really shine is in getting the balance right - implementing revenue management techniques and formulating a distribution strategy to maximize revenues and minimize costs. |
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SEO For Hotels: What Hoteliers Really Need To Know
Sep 2, 2013
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SEO is not a trick
The first and most important thing that hotels need to realize is that despite what they may have heard, SEO is not about "tricking" search engines. Rather, it is a series of practices by which websites tell the search engines who they are, what they do, and why they are relevant to searchers. |
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17 Great Ways to Market your Hotel Online
Aug 6, 2013
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Hotel Online Marketing Guide:
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Understanding how to properly set room rates
Aug 2, 2013
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Distribution Channel Analysis - A Guide for Hotels
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Expedia's New Traveler Preference Program Could Cost Hotel Owners Billions
Jul 29, 2013
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Customer Problems Are Opportunities to Build Guest Loyalty
Jul 27, 2013
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Word of mouth has been proven to be the most powerful method of communicating a customer's true feelings about a business. The opportunity for hospitality professionals to address a guest's challenge or problem is an opportunity to create a loyal and satisfied customer. These fundamental guidelines are proven best practices!
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The Next Best Thing in Hotel Marketing …A New Tool To Harvest Referral Business
Jul 26, 2013
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In 2011, HospitalityEducators.com lost Guest Columnist Neil Salerno, The Marketing Coach, to illness. We are pleased to recognize his contributions to the industry with this BEST OF series.
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Social Media and Emergencies
Jul 23, 2013
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Now that social media is officially part of emergencies, some thoughts and suggestions about social media use during large scale emergencie
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ADA Business Brief - Service Animals
Jul 19, 2013
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Under the Americans with Disabilities Act (ADA), businesses and organizations that serve the public must allow people with disabilities to bring their service animals into all areas of the facility where customers are normally allowed to go. This federal law applies to all businesses open to the public, including restaurants, hotels, taxis and shuttles, grocery and department stores, hospitals and medical offices, theaters, health clubs, parks, and zoos.
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The Secret to Winning Guests From Your B&B’s Website
Jul 8, 2013
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What separates a professional web designer from a hobbyist?
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What hotels need to know as Google expands Knowledge Graph
Jun 25, 2013
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What it means:
Knowledge Graph pushes everything else on the page down, including all ads. This makes it the highest ranking organic result on the page, giving featured hotels a huge advantage over standard organic results, Adwords ads, and Hotel Finder ads.
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