Recent Articles in Human Resources

Observations on Hotel Safety and Security for Hospitality Brands and Hotel Management Companies by John J. Hogan
Jan 20, 2014

There are many issues facing Hospitality Brands and Hotel Management Companies as they expand their operations in global markets.  With the expansion comes increasing pressure to address safety and security issues in both the marketplace and the training classroom.

The Most Important Words for the Workplace or “A short course in human relations” by Dr. John Hogan
Jan 20, 2014

A famous athlete was being inducted to his sports’ hall of fame earlier this year and in his remarks, he commented on the need and value for team work. He quoted the often used phrase “there is no I in team” but he added there is an I in “win”.   Read the six most important words in human relations.

Give More to Get More… :
Jan 20, 2014

   Give More to Get More… | By Enda Larkin

 In all walks of life, mentoring is an important cog in the development wheel; as it is in the world of hospitality. Or maybe, more correctly, I should probably say that mentoring CAN be an effective development tool within businesses, but only when mentoring programs are well designed and managed that is. For sure, not all mentoring relationships end happily. For example, Jack Welch once said, "He has a credibility issue. He"s getting his ass kicked." And he said it on live TV too. On CNBC in fact. He was referring to Jeffrey Immelt, CEO of GE when he said that. The guy who had replaced him. The man he had once mentored. Ouch.

e-Tools for Employment Laws
Jan 20, 2014

Which Employment Laws Apply to Your Business? There’s an E-Tool for That!

Negligence and Responsible Care in Employment - An Attorney's Perspective
Jan 19, 2014

An Attorney's Power Point Presentation with a Focus on the Employment Arena. 

Put Handbook Review on Your 'To Do' List.
Jan 19, 2014

Not complying with current law can be expensive in today's legal climate, therefore one of your New Year's resolutions should be to review your employee handbook and employment-related policies to make sure they are up to date.

For more specific advice regarding your own situation, contact your personal lawyer.

Sexual Harassment: What Employees Need to Know
Jan 18, 2014

There are various types of sexual harassment including "hostile work environments". This video presents employees with scenarios that define sexual harassment and how to effectively recognize and deal with it.

6 Observations on Finding and Employing Problem Solvers by Dr. John Hogan
Jan 18, 2014

We all face challenges. For some hotels, it is the labor force, be it finding interested people, the expense or the need to improve the professionalism of the staff with increased training. For other hotels, it may a slipping occupancy or REVPAR. Cash flow or a changing market affects others. Yes, we are all trying to solve the dilemma of Finding and Employing Problem Solvers; this of course means using improved people skills.

Strategies to Motivate Your Employees #1-10
Jan 17, 2014

Rules of Engagement: Fair and Firm
Jan 17, 2014

If you have any workplace rules, regulations, policies and/or procedures there's a good probability that sooner or later they will be broken by one or more of your workers and that you may have to step up and enforce those company standards with some form of discipline.

Lessons Hoteliers Can Learn from Steve Jobs
Jan 17, 2014

Five Lessons Hoteliers Can Learn from Steve Jobs Five Lessons Hoteliers Can Learn from Steve Jobs

Among his many accomplishments, Steve Jobs inspired the world to live creatively, expand boundaries, and continuously fuel the will to succeed. His journey—and his eagerness to share it with the public—stand as a foundation for all to build upon. Consistently quotable and incomparably wise, Coyle presents five lessons the hotel industry can learn from Steve Jobs.

For your Consideration: Put Your Employees First | Observations from Harvard Business School and HospitalityEducators.com
Jan 13, 2014

Vineet Nayar, CEO of HCL Technologies, Ltd., explains how inverting the management pyramid leads to superior organizational performance.

How will hospitality businesses address the future of their organizations at a time when many hotels, restaurants, spas and clubs are all combating the danger of becoming a commodity?