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Keys to Success Hospitality Tip of the Week: Hotel Common Sense Philosophy #6 Apr 18, 2013: Keys to Success Hospitality Tip of the Week: Hotel Common Sense Philosophy #6

“Define and Deliver EXCELLENCE. Practice “win-win” philosophies with everyone. Always.”

Dr. John Hogan CHE CHA CMHS

Part of the Fifteen Timeless Philosophies in Hospitality

A 2012 Keynote Address and Workshop

Free Hotel Resources (or Near Free) Apr 15, 2013: The Internet is full of valuable resources directed at hoteliers and people running hospitality businesses, from large to small. I am always on the search for more resources to share and do so often on Twitter. I thought I would compile a list of some sites and books that I have found for free or a minimal cost compared to most books and resources you find online.

Uncertain Times Call for Return to Backyard Basics Feb 25, 2013: HOSPITALITYEDUCATORS.COM FACULTY MEMBER DAVID BRUDNEY HAS GENEROUSLY AGREED TO SHARE SOME OF HIS EARLIER COLUMNS THAT GENERATED READER FEEDBACK AND INTEREST

Hospitality Tip of the Week: Customer Service - ''Wendy Story" Feb 18, 2013: A true story about Customer Service A HospitalityEducators.com Resource

Hospitality Tip of the Week™: Focus on Direction Feb 4, 2013

Hospitality Tip of the Week™: Focus on Direction
This is a Hospitality Tip that is near and dear to me.
One has to learn their way to know a sense of direction in order to succeed. Read more Dr. John Hogan

Key to Success - Focus on understanding that "Change is a process, not an event" Jan 18, 2013: "Change is a process, not an event." James Prochaska, PhD

Change is also something personal that requires focused and individual attention. We have all heard the question on change: If we continue to do as we have always done, how can we ever expect to achieve different results?

For hotels and the hospitality industry, the potential for dramatic change in the first 100 days of 2013 is there, as there is finally a sense of optimism in the direction of the economy. Optimism alone is not action or change, and what do The First 100 Days of 2013 mean for you personally?

What do I personally need to change to make my hotel or hospitality business more successful?

Hospitality Tip of the Week™: Focus on Senior Management Involvement Jan 1, 2013: Hospitality Tip of the Week™: Focus on Senior Management Involvement

Hotel Common Sense Philosophy # 9 by John Hogan CHA CHE PhD

Key to Success - Focus on results through people! Dec 9, 2012: Hotel Common Sense Philosophy # 8 - Delegate authority, responsibility and accountability.
All three are necessary in order for people to grow professionally and as an individual.

Dr.John Hogan, CHE CHA CMHS

Hospitality Tip of the Week™: Focus on Planning AND Implementation Nov 24, 2012: Peter Drucker offers insights on how to achieve results in this week's
Hospitality Tip of the Week.

At least 25% of our weekly tips focus on sales and marketing.

We must remember that we must focus on delivering the right services to the right customer at the right price, which means attentiveness to sales and marketing efforts are essential.

The 30 Day test -an excerpt from Earl Nightingale's "The Strangest Secret" Oct 10, 2012: Insights on behalf of HospitalityEducators.com -This is not a hotel or hospitality message, but a lesson in life

Hospitality Tip of the Week: Innovation strategy key for future success Sep 11, 2012: Insights from HospitalityEducators.com

A fundamental first step is to understand what innovation means. One way of defining it is the formula:

Innovation = Ideation + Implementation

Link Building Ideas For Online Hotel Marketers to Get New Customers Sep 3, 2012

Do you have a website you are trying to market online? Do you want to get more paying customers?

If you answered yes to these two questions, this article is for you.