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Revenue Management Feb 13, 2020: Turn-around and Revenue Management include an evaluation of the core processes used in the overall hotel marketing and promotional activities by the hospitality staff assigned. These processes include the critical pricing activities of selling and working with other hospitality businesses in the creation of packages that add value.

11 Minimum Guidelines for Going Green Mar 22, 2019: Below is a list of actions properties of any size should take to stake their claim as an eco-friendly establishment. Each step contains further tactics, including case studies, statistics, and additional resources. AH&LA members who have further questions may get one-on-one advice from our Green Guru.

Asset Management for the Future: Beyond Hotel Cost Containment Feb 15, 2019: Hotel owners and investors have kept cost containment strategies top of mind, but Jones Lang LaSalle Hotels' Andrea Grigg describes how asset managers should look ahead toward controlling the top line and addressing what future needs should now be addressed.

Professional Key Learnings of Hospitality Feb 15, 2019

ehotelier presents a special feature series entitled Key Learnings of 2010 to help us all navigate through the successes and failures of 2010 into the new year . The third article in this series is by successful hospitality executive, educator, author and consultant, John Hogan...

Today's Hotel Marketing Competencies Video Feb 13, 2019: HSMAI Insights Interview: how the role and responsibilities of marketing directors has changed in the past five yearsVideo

Cashing In on a Good Thing - Understanding how GREEN benefits everyone Feb 10, 2019: Get some perspective. Find out what hotels nationwide are implementing and what makes sense specifically for your hotel property. If you do not have a dedicated individual to focus on the strategy consider hiring a sustainability consultant.

the Components Of Hotel Franchise Fees Jan 29, 2019

During the PKF study period, the cumulative total of the four franchise related fees ranged from a low of 6.0 percent of rooms revenue to a high of 6.7 percent.

PKF Hotel franchise companies (“the brands/chains”) charge their franchisees a series of fees that cover a variety of services provided by the franchisor. In our firm’s annual Trends® in the Hotel Industry survey of operating statements, PKF Hospitality Research, (PKF-HR is a CBRE company) captures four of these fees discretely:

Royalty Fees
Advertising and Marketing Assessments
Loyalty Program Fees
Reservation Assessments

Making Customer Service Real Mar 16, 2018: Customer service is one of the most personal experiences in all of hospitality and is, at times, difficult to measure. It can often be the deciding factor in a hotel or restaurant customer's satisfaction and intent to return.

Legally Speaking, By: Karen Morris Hotel and Motel Management Sep 9, 2017

Selecting a lawsuit to write about is akin to going on a safari. The message from both cases here is not new but seems to regularly trip up hospitality facilities: Always, always be alert to conditions at your hotel that can cause
injury, and do what's necessary to remove the danger.

Karen Morris is a lawyer, municipal judge and Distinguished Professor at Monroe Community College in Rochester, N.Y., where she teaches hospitality law. Contact her at judgekaren@aol.com.

Case Study: Technology Lowers Temperature Expense by almost 50% Feb 28, 2017: Case Study: Technology Lowers Temperature Expense by almost 50%

Planning Considerations for a Boutique Hotel Feb 23, 2017: Planning to build or make a Boutique hotel? Congratulations for taking the right decision, hopefully you are in the right city and location. Today many hoteliers or entrepreneurs are opting to go into Boutique segment. I therefore thought it timely to pen down my own experiences of creating Boutique hotels.
Ram Gupta is a management professional with specialisation in hospitality, real estate, product and e-marketing. He has over four decades of experience in India, Far East, Middle East and Europe. He has completed his management studies from New Delhi, India and higher studies from Germany.