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Unleash the potential ! Recognize the true value of your Front Line Sales People

publication date: Jul 27, 2010
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Front Desk WelcomeNot all hotels have staff totally dedicated to sales, but every hotel has motivated and concerned staff that care about the success of their employer. Too few hoteliers pay enough attention to front-line staff and their ability to sell for our hotels. People who work at your front desks, van drivers, bell staff, telephone operators, doormen, cashiers, night auditors – they are the front line for many potential guests.


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