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Secrets of Building Great Organizations

publication date: Aug 14, 2011
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“Leadership is creating an environment in which people want to be part of the organization and not just work for the organization. Leadership creates an environment that makes people want to, rather than have to, do. It is a business imperative to create that environment. I must give purpose, not just work and function.” —
Horst Schulze, former COO, Ritz-Carlton hotels


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