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Turning Knowledge into Profits

publication date: Mar 9, 2012
 | 
author/source: HospitalityEducators.com Resources,
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From the Chalkboard to the Front Line - Turning Knowledge into Profits

 

Overview

Blend the Best in Traditional Learning with Proven Best Practices in Hospitality

 

 

Attendees Will Learn to:

  • Create a SWOT analysis for both themselves personally and for their business unit

 

  • Conduct a Needs Assessment using understandable tools

 

  •  Prioritize searches for information that has proven value

 

  •  Focus on the differences between Guest Satisfaction and Guest Loyalty

 

  •  Build training programs that are aligned with the organization's business goals

 

SPECIAL FEATURE

All attendees receive a 90 day Membership in www.HospitalityEducators.com

and the option to continue with no registration fee (an additional $59 savings)

John.Hogan@hospitalityeducators.com                   602-799-5375

 

John.Hogan@hospitalityeducators.com                   602-799-5375



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