From the Chalkboard to the Front Line - Turning Knowledge into Profits

Overview

Blend the Best in Traditional Learning with Proven Best Practices in Hospitality

Attendees Will Learn to:

• Create a SWOT analysis for both themselves personally and for their business unit

• Conduct a Needs Assessment using understandable tools

•  Prioritize searches for information that has proven value

•  Focus on the differences between Guest Satisfaction and Guest Loyalty

•  Build training programs that are aligned with the organization's business goals

SPECIAL FEATURE

All attendees receive a 90 day Membership in www.HospitalityEducators.com

and the option to continue with no registration fee (an additional $59 savings)

John.Hogan@hospitalityeducators.com                   602-799-5375

John.Hogan@hospitalityeducators.com                   602-799-5375