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How To Find The Hotel Social Media Superfans in 3 easy steps

publication date: Mar 9, 2012
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With Social Media there has evolved a new expression for the ideal customer. This expression is Superfans. Who are they? Where are they? Why should Hotels connect with them?

They are the customers that get completely involved with your brand, and will go out of their way stay with your Hotel Brand. Up until now Hotels has used their reward programs to identify these customers.

Social Media brings us closer to these customers. And we now have a great new tool to identify their wants and needs.  Read on for details


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