Operations Planner
«  »
SMTWTFS
 1
2345678
9101112131415
16171819202122
232425262728 

Is MBWA…A Lost Term………?.

publication date: Aug 7, 2012
View a Printer Friendly version of this page, allowing you to print the page. Send a summary of this page to someone via email.

MBWA…A Lost Term………. This was a term used by men like Charles E. Henning, Henrich Mario, and Jim Gernhofer, all veteran hoteliers, a term that I seldom see used today with all the technology today, Manage By Walking Around. There was a time that the Hotel Manager would schedule time to walk the property. This style is works for managers who are actively engaged in the day-to-day activities of the business. This approach works well when a manager has made a commitment to spend a dedicated amount of time on the floor with the employees or in various employee offices each day. 

My Photo 

Michael Juell

Managing Partner at Sutter & Pine Hospitality





Sorry this page is available to subscribers only.
If you're not a subscriber why not join today?

If you are already a subscriber, please login.

If you believe you should be able to view this area then please contact us and we will try to rectify this issue as soon as possible.


To gain access to the members only content click here to subscribe.

You will be given immediate access to premium content on the site.

Search the Site