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7 Tips for Dealing With Criticism of Your Business on Social Media

publication date: Oct 14, 2012
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SBA.GOV site - U.S Small Business Administration

Not sure how to handle negative comments or criticism of your business on social media? Is the open nature of social media actually stopping you from jumping on board?    Here are some steps you can take to manage criticism of your business, products, or even staff on social media and online review sites.



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