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HospitalityEducators.com has become the #1 independent website for hotel owners, with more than 1400 resources available to members.

Recent articles

Safety Meetings…Are They Really Neccesary? Apr 11, 2023: First and foremost these meetings address safety concerns that could affect the well being of your guests and your associates. In addition to being the right thing to do, the costs of allowing unsafe conditions to exist can put you out of business very quickly.

What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool Apr 9, 2023: What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool

Analysis of 50 million verified travel reviews explores differences in what male and female travelers care about most at hotels

By Margaret Ady

- Academic Programs Consulting Resources from HospitalityEducators.com Aug 5, 2021: Hospitality Academic Programs Case Study - An intermediate sized city was undergoing tremendous growth in several hospitality segments, including hotels, restaurants, attractions and special events. The population of the city was not growing at the same pace and the need for qualified and competent staff at all levels had become critical. There was neither a 2 or 4 year hospitality program in the area and several major hotel and restaurant employers were looking for support and assistance.
John Hogan

How to Handle an ADA Lawsuit and How Not to Do It - By Jim Butler, Author of Www.HotelLawBlog.com Aug 3, 2021

The hotel lawyers at JMBM's Global Hospitality Group® see a lot of ADA cases and believe the claims will increase tremendously in the next few years as a result of the current political climate, new regulations, higher priorities assigned by the Department of Justice, and passionate private litigants seeking to make the world ADA-compliant.

Sample Video Links and Topics used in Hospitality Educators training Aug 3, 2021: 15 Representative Video Links and Topics

The Art of Selling the Right Room at the Right Price Apr 10, 2021: Revenue Management or Yield Management will help in improving the overall profitability of room sales. The art here lies in not relying on guesswork but having an actionable strategy after gathering enough information and knowledge, using it to anticipate occupancy and market demand and determining how it affects hotel revenue.

The art of selling the right room at the right price or in other words Revenue Management or Yield Management will help in improving the overall profitability of room sales

Preventative Maintenance for Profitability Feb 2, 2020: Lodging managers are responsible for ensuring a successful, smoothly run property. Guests and their satisfaction are obviously a top priority and there are a number of recent resources and articles that address how to ensure existing guests become repeat customers. Unfortunately, the current focus on customer service and marketing programs overshadows the back-of-the-house operations which can ultimately determine if a property is profitable or not.

This article briefly highlights the main cost factors of PM and PM’s importance in guest satisfaction, and illustrates that a piece of equipment’s useful life may be enough to justify implementing a PM program for an asset type.

Qualities of Leadership Jan 30, 2020

Hospitality needs qualified leaders

Leadership and Service

The Heart of Hospitality Remains Service Feb 14, 2019

The American Hotel & Lodging Educational Institute

American Hotel & Lodging Association Educational Institute Spotlight: The Heart of Hospitality Remains Service

Do It! Blog: Marketing for Smart People™ Feb 14, 2019: Creating consistent and helpful blog content is a great way to build community and trust around your brand for your prospects. It's how you draw the right potential customers to your website.

But cranking out daily content is challenging.

How can you keep the blog post ideas flowing? How can you keep the content fresh and prevent yourself from re-hashing the same old thing?

Here’s a brainstorm of some ideas to get you started, or just keep you going...

6 Sales and Marketing Metrics Every Hotel Owner Cares About Feb 11, 2019: Hotel owners and asset managers are frustrated.

They no longer want to hear about "branding initiatives" or fuzzy math from their management teams… they expect their sales and marketing leaders to contribute to revenue in a measurable way, communicate in number-speak and be accountable for tangible results.

So it's important to have complete fluency in the KPIs that affect the bottom line.

A 10 step Plan on How to Market a Hotel Mar 19, 2018

Where to start when implementing a hotel marketing strategy? How to promote a hotel with the internet moving so rapidly with new developments every day, week and month …

Here is a 10 step plan on how to market a hotel.