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Unlocking the Power of Digital Literacy Apr 14, 2023: We are in the digital age, a new era of learning. Our children do not remember life before the Internet. Social media is their preferred method of communication. I am amazed how my sons took to the digital environment without any formal instruction. To them, speaking in “digitalk” is an intuitive form of expression. For the most part, their teachers at school cannot relate to what it truly means to be digital. How can they without first-hand experience? I argue that digital literacy is a critical skill that needs to be learned and applied to our daily lives.

Keys To Success | How to keep the PASSION in your career | 101 of the Greatest Ideas in Management - Apr 13, 2023: I first wrote on this topic for the Birmingham Alabama, BUSINESS FIRST weekly business newspaper. I recently found an old comic strip story, in Sally Forth, where the 11-year-old daughter is asking her working mother for help in completing a school assignment. The question is on careers and the mother is asked if her job is “fun.” The mother responds that “fun” is not quite the right word for it. “Are you sure that is what it says?” she asks. The daughter spells F-U-N and the mother continues, “If work were fun, people would say ‘I’m going to fun’, rather than ‘I’m going to work.’ ” The daughter answers she is confused; the mother puts everything into perspective by telling the daughter to “just put down that I usually like my job.”

Safety Meetings…Are They Really Neccesary? Apr 11, 2023: First and foremost these meetings address safety concerns that could affect the well being of your guests and your associates. In addition to being the right thing to do, the costs of allowing unsafe conditions to exist can put you out of business very quickly.

What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool Apr 9, 2023: What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool

Analysis of 50 million verified travel reviews explores differences in what male and female travelers care about most at hotels

By Margaret Ady

A Quiz on Effective Hospitality Marketing: Using Complementary Tools Sep 30, 2022

Lessons From the Field™: Common Sense Approaches in Hotel Sales

For each of the last several years, I have felt honored to work with the award winning Short Course of the Texas Hotel & Lodging Association. TH&LA for the past six decades has annually offered a week-long course at a very attractive rate for rising hospitality professionals.

Last year, one of the topic areas I addressed was marketing. Today's rising professionals are very savvy on social media and a number of related areas. Below are a sampling of questions for your review. Mark True or False and take a moment to think why you answered the way you did.

Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™ Aug 9, 2021: The Keys to Success™ are results-driven programs aimed at building competitive advantage.

Most of these programs can be offered as either a keynote address or an interactive workshop.

"A Bakers Dozen" of Strategies for Effective Team Work Aug 7, 2021

With staff that often has to share projects in today's downsized hotel management teams, it is especially important to have to have some agreed upon guidelines in order for these projects to be successful. These projects can range from safety committees to preparing for a major upcoming event to dealing with a crisis. These 13 ideas are all important considerations for effective teams:

“A Bakers Dozen” of Strategies for Hotel Controllers Aug 6, 2021

There is an enormous range of responsibilities for financial controls in today’s hotels and much of this depends on the type and size of hotel property. A facility that has gaming, banquet facilities and extensive public space has very different needs than a smaller rooms only hotel. This article shares the needed strategies for success.

How to Handle an ADA Lawsuit and How Not to Do It - By Jim Butler, Author of Www.HotelLawBlog.com Aug 3, 2021

The hotel lawyers at JMBM's Global Hospitality Group® see a lot of ADA cases and believe the claims will increase tremendously in the next few years as a result of the current political climate, new regulations, higher priorities assigned by the Department of Justice, and passionate private litigants seeking to make the world ADA-compliant.

Sample Video Links and Topics used in Hospitality Educators training Aug 3, 2021: 15 Representative Video Links and Topics

“A Bakers Dozen” of Strategies for More Productive Meetings Aug 2, 2021

Ineffective meetings are frustrating, time wasters and often demoralizing. The following is "A Bakers Dozen” of Strategies for using organized team or staff meetings with more dynamic and successful results

"A Bakers Dozen" of Strategies for Successful Hotel Breakfast Service by John Hogan Aug 2, 2021

Breakfast can make the difference between a hotel and restaurant being viewed as a commodity or as an exceptional experience. This article offers 13 specific steps to success.