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Hospitality Tip of the Week: Simple gratitude on all we have to be grateful for Feb 17, 2019: I encourage you to take less than 10 minutes to step back and enjoy this video message
I shared this with many of my LinkedIn groups
and the response was positive from around the world!

It's all in a State of Mind Mar 20, 2018: Success can be achieved with commitment, focus, service and belief, as evidenced in these short videos

Professional Development - for the individual and the organization Mar 11, 2018: Professional Development for the Individual is personalized training and coaching to enhance hospitality industry competencies and build polish in the areas of presentations, public speaking, and project leadership.

Professional Development for the Organization includes evaluating the competency and skill set levels of various hospitality managers.

Hospitality Tip of the Week: The 2 Words That Will Change Your Life Forever... Nov 12, 2017: This worth reading AND thinking about a bit..................... It made realize I need to reactivate a workshop I have on the topic

Lessons in Leadership Hospitality Tip of the Week™ “Focus on Continuous Improvement” ." Oct 23, 2017: For this lessons in leadership, I looked to the East for a different perspective and different industry. While hospitality is not the same as manufacturing, there are parallels in certain people skills.

Hospitality Tip of the Week™

“Focus on Continuous Improvement”

"Improvement after improvement, that has been my guiding principle in my more than three decades of service with Toyota Motors and its affiliates."
Masao Nemoto, Former Managing Director, Toyota Motor Corporation ”

Hospitality Tip of the Week: World's Simplest Management Secret Oct 15, 2017: It's impossible to manage "people"; it's only possible to manage individuals. And because individuals differ from one another, what works with one individual may not work with somebody else.

Hospitality Tip of the Week™: Hotel Common Sense Philosophy #14 Oct 11, 2017: “ Use technology to help guests first, the hotel second.
People will always relate to “high touch” in our business.” Dr. John Hogan CHE CHA CMHS CHO

Part of the Fifteen Timeless Philosophies in Hospitality
A 2017 Keynote Address and Workshop