Recent Articles

- Academic Programs Consulting Resources from HospitalityEducators.com (in: Consulting Resources from HospitalityEducators.com)
Aug 5, 2021

Hospitality Academic Programs Case Study - An intermediate sized city was undergoing tremendous growth in several hospitality segments, including hotels, restaurants, attractions and special events.  The population of the city was not growing at the same pace and the need for qualified and competent staff at all levels had become critical.  There was neither a 2 or 4 year hospitality program in the area and several major hotel and restaurant employers were looking for support and assistance. 
  John Hogan  

How to Handle an ADA Lawsuit and How Not to Do It - By Jim Butler, Author of Www.HotelLawBlog.com (in: Legal)
Aug 3, 2021

The hotel lawyers at JMBM's Global Hospitality Group® see a lot of ADA cases and believe the claims will increase tremendously in the next few years as a result of the current political climate, new regulations, higher priorities assigned by the Department of Justice, and passionate private litigants seeking to make the world ADA-compliant.

Sample Video Links and Topics used in Hospitality Educators training (in: The Solution Is™)
Aug 3, 2021

15 Representative Video Links and Topics 

“A Bakers Dozen” of Strategies for More Productive Meetings (in: What You Need To Know)
Aug 2, 2021

Ineffective meetings are frustrating, time wasters and often demoralizing. The following is "A Bakers Dozen” of Strategies for using organized team or staff meetings with more dynamic and successful results

 

"A Bakers Dozen" of Strategies for Successful Hotel Breakfast Service by John Hogan (in: Food & Beverage in Hotels)
Aug 2, 2021

Breakfast can make the difference between a hotel and restaurant being viewed as a commodity or as an exceptional experience.  This article offers 13 specific steps to success.

A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan (in: Human Resources )
Jul 31, 2021

This column addresses the very core of all hotels.  Without the proper planning and implementation of staffing and service, a hospitality business that interacts with guests 24 hours a day for 365 days a year has little chance for ongoing success.

Pilgrims to New Pioneers of Hospitality - Converting the Lessons of the Past to the Successes of the NOW (in: Hotel General Managers)
Jul 28, 2021

The hospitality and tourism industry is collectively considered the single largest employer in the world today.  It is unique from many other industries in that it requires a substantial measure of both tangible and intangible asset care.  It is an industry that requires large amounts of capital, yet is one that requires and intense commitment to the "people"side of service.  This workshop shares lessons from 18 people who have dramatically influenced the Hotel Industry.

Keys to Success Agenda and Learning Results

• Original  Pioneers as A Catalyst of Change
• Hospitality Managers and Leaders
• Visionaries and Hospitality Educators  

Hotel Security: Navigating concerns and identifying solutions (in: Hotel Safety & Security)
Jul 26, 2021

Business and recreational travelers demand safe and secure hotel accommodations, as well as responsive and friendly customer service. How can hoteliers ensure that their property provides as secure an environment as possible, while maintaining friendly customer service?

As Warren Buffet said, “it takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”

With that said, here are nine things to consider when it comes to blending hospitality and security.

45 Proven Ways to Succeed in Hospitality in Any Economy (in: Consulting Resources from HospitalityEducators.com)
Jul 25, 2021

   Keys to Success
Agenda Points and Learning Results

• Defining your niche hospitality
  
• Interaction with Vendors and Bankers
• Maximizing the Value of Your Brands 
  
• Improving Your Profitability Ratios 

A Baker's Dozen Approach to Success in Today's Hospitality Operations (in: Hospitality Training)
Jul 24, 2021

Workshop Focus:  Hotel Profitability Ratios, Hotel Sales and Marketing Ideas, Hotel Operations

This workshop highlights the problems facing individual departments within every hotel and offers specific solutions on how to link efforts between departments for a cohesive team approach.

How to Recognize Suspicious Slip-And-Fall Claims (in: Hotel Safety & Security)
Jul 23, 2021

Slip and fall accidents are often not witnessed and usually result in soft tissue - or "invisible" - injuries. Because of these characteristics, such incidents are prime candidates for fraud. Whether perpetrated by a "professional claimant" or by an employee seeking unwarranted Workers' Compensation benefits, insurance fraud is a serious and costly issue.

KEYS TO SUCCESS™: A Baker's Dozen of Formulas to Thrive in the Service and Hospitality Industry! (in: What You Need To Know)
Jul 20, 2021

Over the last ten years, HospitalityEducators.com co-founder john Hogan has researched and found more than 100 proven strategies that have varying degrees of particular value to hospitality businesses. While some of them are not new, they all have specific benefits to anyone in the service industry.  This Baker's Dozen introduces the first 13.