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Eight Ways to Potentially Add Efficiency to Your Hotel's Housekeeping and Laundry Department Jun 22, 2012: How has your hotel used process improvement to reduce expenses?

Consider this potentially controversial list of ideas from Amy Bair, one of the Guest Columnists @ HospitalityEducators.com

Hotels ditch the housekeeping carts Jun 20, 2012: The hotel industry is adapting to shifting travel habits.

Hotel pet peeves from host of 'Hotel Impossible' Jun 18, 2012: This undated image from the Travel Channel shows Anthony Melchiorri, host of a new show called “Hotel Impossible.” On the show, Melchiorri, who has been in the hospitality business for 20 years, advises hotels on improving facilities, service and decor. He describes himself as a "germaphobe" when it comes to hotel rooms, and his pet peeves as a guest include dirty grout and Internet fees. Photo: Travel Channel / AP

Taking the Confusion Out of When and How to Rotate Hotel Mattresses Jun 6, 2012: Hotels make substantial investments in their guestroom bedding and linens. The hotel’s occupancy factor, the type of guests that patronize the hotel, the quality of the fixtures and furniture, and how well they are maintained will dictate how frequently guestrooms need to be renovated. Most luxury, deluxe and midscale hotels will plan to renovate their guestrooms on a five-year cycle. Therefore, it is imperative that the housekeeping manager implement a plan to rotate and flip guestroom mattresses in order to preserve their use life until the guestrooms will next be refurbished.

Undercover Boss - CEO of Best Western UK, David Clarke Jun 1, 2012: This series of Undercover Boss features CEO David Clarke changing sheets, chopping veg and washing dishes in Best Western UK groups’ hotels.

Loss Prevention & Risk Management Newsletter

April 2012 . Volume V, Issue 2

In this edition:

5 Ways to Save Money and Improve your Customers Washroom Experience. May 27, 2012: A washroom that you can share with confidence is good for your business. Your customers feel appreciated and keep coming back. Your employees and guests stay well and refreshed. Friendly washroom solutions are all about sensibility. And sensibility is about the details: details, which are important for everyone from washroom guests and cleaning staff to washroom designers and builders. With so many products on the market knowing which products and systems can help you achieve this is not easy.

What do hoteliers think of this list? Top 10 Do's to Make Your Stay Memorable May 26, 2012: Top 10 Do's to Make Your Stay Memorable

Anthony Melchiorri, host of Hotel Impossible gives his list of the top 10 things to do when checking in to a hotel.
What do hoteliers think of this list?

TRENDS

Fox News Investigations on Key Cards

Guest Room Inspection Checklist TRAINING DOCUMENT FOR NEW SUPERVISORS May 17, 2012: This checklist can double as both a quality assurance inspection checklist and a training tool for new supervisors.

Regularly Scheduled Deep Cleaning of Guest Rooms extends their use
and guest satisfaction.