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"A Baker’s Dozen" of Strategies for Hotel Chief Engineers by Dr.John Hogan Sep 12, 2016: The housekeeping department in a hotel typically has the largest number of staff in most hotels, but it the engineering team that has responsibility for maintaining and operating the ENTIRE facility. Whether it is a 25 rooms-only property, a 5 star luxury resort or a 3,000 room convention/casino hotel, it falls to the Chief Engineer to ensure the facility is comfortable, safe and efficient.

Green Meetings Report Aug 1, 2016: The Green Meetings Task Force is an initiative of the Convention Industry Council.

Videos Show Hackers Refining Hotel Lock Trick That Opens Millions Of Rooms Jul 21, 2016: Videos Show Hackers Refining Hotel Lock Trick That Opens Millions Of Rooms

Steps to Reduce Energy Consumption Jul 14, 2016: Steps Industry Can Take to Reduce Energy Consumption
As energy consumption from 2000-2010 increased 28% and worldwide industrial energy consumption is expected to increase by approximately 50% ,
hotels and all businesses manufacturers need to develop an energy-management culture.

A Practical guide to set up your recycling programme Jul 3, 2016

Did you know?
• Every employee generates 75 kg of paper waste in a year
• Possible examples:
- paper – plastic cups
- cardboard – cans
- plastic bottles – general waste
• Identification of contractors who pick up recycling waste

Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties Mar 28, 2016: Over the past several years my team and I have worked with hoteliers and ozone technology providers successfully lowering natural gas spend, saving thousands of gallons of water while reducing chemical costs and diverting waste from local landfills. Ozone systems are one of the most proven technologies offering a sustainable alternative to traditional sanitation and cleaning in green hotels.

Your Hotel may be old, but the way you deliver service should not be... Just ask Mickey Mouse Feb 17, 2016

Hong Kong based, international Hotelier Terence Ronson provides a very comprehensive overview of how service should be delivered in this PERTLINK Blog. He uses examples of service excellence in housekeeping, front office, safety/security, hotel marketing and sales, food & beverage, hospitality training and general management. The details are very specific and he also addresses a fundamental in hospitality - success does not come from the age of a hotel, but from the caring of a hotel staff in delivering inspired service. Enjoy!

8 Ways to Reduce Expenses and Streamline Your Hotel’s Housekeeping and Laundry Departments Feb 17, 2016: Below are some housekeeping/laundry department recommendations ...

10 occurrences that could ruin a guest’s stay Feb 11, 2016

Story Highlights

Although guests won’t complain about small annoyances, they are enough to ensure those guests don’t come back to your hotel.
Offer complimentary bottled water in guestrooms to avoid angry guests seeking it out.
One of the biggest turnoffs to guests is not having enough outlets to charge all their devices.

Tax Deductions for Your Green Hotel Jan 30, 2016: Here’s some tax incentive news that isbound to make green hotel owners and designerssmile: owners of existing commercial buildings that improve their energy efficiency by at least 50% can earn a tax deduction of up to $1.80 per square foot! And so can designers of newly constructed high efficiencycommercial buildings.
And a partial deduction of $0.60 per square foot is available for those investing in lighting, HVAC, or building envelope upgrades that reduce consumption by less than 50%.

That means energy efficient green hotels that have reducedtheir energy consumptioncan earn a big break on their taxes – money that can definitely be used tohelp offset the cost of the upgrades.

Security Systems: An Overview on CCTV Upgrades Aug 13, 2015

It's no secret the past few years have been challenging for most hotels and many have been required to make difficult cuts to operations. One of the least talked about cutbacks has been in the area of security where there have been staff reductions coupled with little or no capital improvements. These cutbacks have left many hotels exposed. Given the importance of guest safety many hotels are looking to make improvements now that the economic rebound is expected to start taking place.