HospitalityEducators.com The #1 Independent Website for Hotel Owners & Managers

Relief for Allergy Sufferers Sep 26, 2012: PURE Global announced that PURE Allergy Friendly Rooms has been awarded the PTPA (Parent Tested Parent Approved) Winner’s Seal of Approval. PTPA Media has North America’s largest volunteer parent testing community, with more than 40,000 parents and was rated the Most Trusted Seal by 22,000 parents.

Hotel Lock Firm's Security Fix Requires Hardware Changes For Millions Of Keycard Locks Sep 21, 2012: Hotel Lock Firm's Security Fix Requires Hardware Changes For Millions Of Keycard Locks

Good news for the security of hotels and travelers: Onity, whose keycard locks can be found on at least four million rooms around the world, has a plan to fix a security flaw that could allow hackers to insert a homemade device into its keycard locks and open them in seconds.
The bad news: the fix requires hardware changes to every affected lock. And for hotels who want more than a bandaid-style repair, Onity wants its customers to pay for it.

How Hotel Owners And GMs Can Change ‘The Top 10 Reasons Why Hotels Underperform’ - Part 2 Sep 13, 2012

"There are no big problems, there are just a lot of little problems."
- Henry Ford

Best Practices in Sustainability Sep 6, 2012: From small, limited-service properties to deluxe accommodations, a range of properties have found innovative means to make going green work for their bottom line. The following highlight success in Energy, Operations, Certifications, and Water conservation strategies from properties and organizations nationwide to give you ideas for implementing strategies that your guests, employees, and your profit margin will appreciate.

USA Today and ABC News Report Guest Satisfaction Lowest in Seven Years Sep 6, 2012: Genevieve Shaw Brown

USA Today and ABC News Report Hotel Guest Satisfaction Lowest in Seven Years

Are You Wasting Money and Losing Guests with Your HDTV Sep 2, 2012: Consider the average in-room TV fifty years ago. The TV was black and white and very fuzzy (Color TV was not available yet), and a guest often had to slide a 25 cent coin in a slot at intervals or the TV would shut off. Both the coin requests and the average TV quality would have been annoying to any guest.

Fast forward to the present day-. Very little has changed. The hotelier now pays for the TV and the content, the TV is much flatter, but the quality, in many cases, has gotten worse.

HospitalityLawyer.com Operators' Newsletter Sep 1, 2012

In this edition:

Potential Indicators of Terrorist Activities Related to Hotels and Motels. Aug 25, 2012

Do you know the red flags of suspicious activity that may indicate a terrorist is staying at your hotel?
Do you know what to do when you see these red flags?
Do you know what the Federal Bureau of Investigation (FBI) and the Bureau of Justice Assistance (BJA) say about these matters?

Recently, the FBI and the BJA set up a joint regional intelligence center, a hotline, and published a Release with some tips specifically for hotels and motels. Here are the highlights from the Release, as well as a link to download the full text.

Wow Hotels & Resorts - Tomorrow Comes Today! Aug 17, 2012: Ram Gupta CHA

Ram Gupta is a management professional with specialisation in hospitality, real estate, product and e-marketing. He has over four decades of experience in India, Far East, Middle East and Europe. He has completed his management studies from New Delhi, India and higher studies from Germany. A Member of Institute of Hospitality, U.K., he is also a Certified Hotel Administrator from U.S.A. He has worked for a number of hotel chains and was associated with over two dozen hotel projects in varying capacities. He has served on a number of trade bodies and boards of various companies. Currently he is an independent consultant in the Industry. His web site can be viewed at http://www.bcgglobal.com

Message to Hotel Owners: Boring Subject, Big Pay-Back: Some Workers Safety and Compensation Tips Aug 12, 2012

Workers Safety and Compensation may not be the most interesting topic, but it is a subject that you overlook at your peril. Ensuring a safe work environment for all co-workers is one of the most important challenges faced by managers. However, it is also our responsibility to control the costs of Workers Compensation so that it is available to those workers who truly need it for the right reasons. If these costs are controlled, workers benefit by receiving aid when they need it and the company’s profitability increases.

How to Spot Terrorists and What to Do Aug 8, 2012

FBI Tips for Hotels: How to Spot Terrorists and What to Do

By Jim Butler and the Global Hospitality Group®

Hoteliers, I have 3 questions for you:

Do you know the red flags of suspicious activity that may indicate a terrorist is staying at your hotel?
Do you know what to do when you see these red flags?
Do you know what the Federal Bureau of Investigation (FBI) and the Bureau of Justice Assistance (BJA) say about these matters?