HospitalityEducators.com The #1 Independent Website for Hotel Owners & Managers

Recommended Reading: A solid planning resource for Succession Sep 10, 2016: In my work as an educator and consultant, I work with both family businesses of various sizes and with traditional corporate structures.

Each of them have a common need - planning for the future by either growing their own talent or by identifying and addressing their weaknesses them by finding the right professionals to strengthen their businesses.This means active succession planning, which sounds muck easier than it actually is.

I am not fond of the series titled "for Dummies" but some of these books do a credible job at simplifying the approaches needed to address the topic. This is one of them.

Building A Hospitality And Customer Service Culture Aug 1, 2016: The company we know today as Four Seasons Hotels and Resorts began life modestly, as the (kidding you I’m not) Four SeasonsMotor Hotel.

It was a fine place, and by all reports founder Isadore Sharp was a fine “motellier,” but it was always in essence an offshoot, an afterthought.....

Sir Richard Branson: What It Takes to Support What You Love Jul 28, 2016

Now is the time to invest in Your People Jul 26, 2016: Now is the time for hospitality business owners and managers to invest in their teams. As we rebuild our focus into an anticipated recovery over the next 8-24 months (depending on the particular forecast for specific markets), those practical industry leaders will recognize that now is the time to pay attention to those professionals in our organizations who are the key components of why guests will stay with our businesses.

Videos Show Hackers Refining Hotel Lock Trick That Opens Millions Of Rooms Jul 21, 2016: Videos Show Hackers Refining Hotel Lock Trick That Opens Millions Of Rooms

Steps to Reduce Energy Consumption Jul 14, 2016: Steps Industry Can Take to Reduce Energy Consumption
As energy consumption from 2000-2010 increased 28% and worldwide industrial energy consumption is expected to increase by approximately 50% ,
hotels and all businesses manufacturers need to develop an energy-management culture.

A Baker's Dozen of Fundamentals for Retaining Quality Staff Jul 11, 2016: Every economy has its cycles and demand in the hospitality industry for quality lodging will have its peaks and valleys. The availability of quality staff in hotels is a critical reason why it is essential to retain quality staff in all cycles. The cost of turnover for a line level position is estimated to be as much as $6,000 according to research1 by Cornell University faculty.

Philosophies for All of Us Jul 8, 2016: Music by Enya - Philosophies for All of Us

Philosophy of life

Life Quotes and Sayings, Thoughts on the Philosophy of Life

"Cyber Accessibility" is the new frontier for ADA lawsuits. Jul 3, 2016: "Cyber Accessibility" is the new frontier for ADA lawsuits.
Your next DOJ investigation or ADA class action could be just a mouse click away!

Martin H. Orlick is one of the top ADA defense lawyers in the country, having helped clients with more almost 500 ADA cases for hotels and other businesses. He predicts that "Websites are the next frontier of ADA litigation," and warns that "a DOJ investigation or lawsuit is just a mouse click away."

10 Hotel Sales Mistakes to Avoid in Today’s Competitive Marketplace Jul 2, 2016: Mistakes do happen – that is human, understandable and part of our professional learning cycle. What we need to remember is to improve and learn from those mistakes by not repeating them needlessly.

Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties Mar 28, 2016: Over the past several years my team and I have worked with hoteliers and ozone technology providers successfully lowering natural gas spend, saving thousands of gallons of water while reducing chemical costs and diverting waste from local landfills. Ozone systems are one of the most proven technologies offering a sustainable alternative to traditional sanitation and cleaning in green hotels.

Meeting the Need for Talent: A Baker's Dozen of Questions Mar 28, 2016

In the hospitality industry with turnover rates often higher than the 50% referenced in the book regular economic times, the challenges can be great. This two part series will look at the issue of identifying, hiring and growing talent. It should seem obvious, but in my career as a hotelier, hospitality educator and consultant, I have seen a huge number of management positions that have outdated job descriptions, specifications and no sense of what the person really needs to "do" in order to be successful.