Recent Articles in Human Resources

What is Your Staff’s Cross-Cultural IQ?
Mar 2, 2012

As global travel becomes more affordable, the number of individuals traveling for work and pleasure is increasing.   Some of those people will inevitably relocate, meaning that the cross-cultural exchange of ideas, values and communication will continue to increase at an incredible pace.

 Read on a bit further and see how you and your staff are interacting or understanding.

UNITE-HERE Ups The Ante Against Hotels
Mar 2, 2012

Hotels and other entities should expect unions to routinely use OSHA citations as an organizing tool and a way to harass hospitality employers. In a recent Hospitality Update, we described a May 12 Houston Chronicle article complaining about the allegedly high rate of ergonomic injuries suffered by hotel employees. [See "Multiple Embarrassing OSHA Citations: The Next Union Organizing Tactic?" by Howard Mavity. Hospitality Update, June, 2010.]

Should You Outsource Hotel Housekeeping Services?
Mar 2, 2012

Hotel Housekeep ing: Should You Outsource Hotel Housekeeping Services?

How to Stop Your Profit Drain
Feb 28, 2012

 Dr. JOHN HOGAN |

KEYS TO SUCCESS™

2012 HOSPITALITY KEYNOTE & WORKSHOP OFFERINGS   Keys to Success™ are results-driven programs aimed at building competitive advantage.

RESTAURANTS TIP CREDIT APPEAL REJECTED BY US SUPREME COURT
Feb 28, 2012

Read this article to learn more about the current trends in court interpretation of the tip credit regulations. The Court succinctly summarized the rules for determining whether or not an employer can take the tip credit.:

5 Ways to Help Your Team Perform Better
Feb 23, 2012

Diversity in the Workplace: 5 Ways to Help Your Team Perform Better

Diversity is not about focusing on how we differ—as author Ola Joseph puts it, it is about "embracing one another's uniqueness." Leaders who recognize and celebrate the uniqueness of their people help their teams perform better. 

 

Service Excellence - In EVERY AREA
Feb 20, 2012

Terence Ronson, ISHC, Managing Director of Pertlink, Ltd and Guest Columnist @ HospitalityEducators.com shares another comprehensive tour into the front and heart of hotel service and facility with insights on a major property in a major European city.

Tips for First-time Managers
Feb 20, 2012

Leading other employees can be a significant adjustment for most. Just because someone is high performing in one position, does not mean that they will be high performing as a manager. There are many factors to take into account, especially if the new manager is to lead a group of his peers.

How to Get More from Your Training Budget
Feb 9, 2012

There’s no doubt that investing in training and developing your team pays dividends. But how can you ensure that you’re getting the full benefit of your training budget? Caroline Cooper from Zeal Coaching explores seven ways to ensure you’re truly maximising your investment in training.

Answers and Practical Solutions from Readers on The Value of Hoteliers Helping Hoteliers
Feb 3, 2012

Answers and Practical Solutions from Readers on The Value of Hoteliers Helping Hoteliers

How to Get New Employees On Board
Feb 1, 2012

Congratulations if your firm is hiring these days. Given the continuing economic challenges of late, you've accomplished no small feat. But just hiring someone doesn't ensure that your new recruit will help propel your small business to future success.
 
Losing a new hire or hiring an underperforming employee can damage a growing business. Businesses can't afford to squander the time and money to get a new hire in the door. So, the investment shouldn't stop there.

Hospitality Conversations™ – Today’s Most Pressing Legal Issues for Hotel Owners and Managers!
Jan 30, 2012

For our 2nd 2012 Hospitality Conversations™, we contacted another well-known professional who is a frequent guest speaker at professional, legal and writing associations.

   Karen Morris is a Judge, Lawyer, Professor and Author.