HospitalityEducators.com

The Use of Off-Duty Police Officers Jul 5, 2006: This topic addresses a problem that has concerned the members of the Loss Prevention Committee of the American Hotel & Lodging Association for many years. It is also a major concern within the insurance industry.

ENFORCING THE ADA in Lodging Jan 2, 2006

Real case studies and resolutions of ADA enforcement in lodging

A hotel reservation for an accessible room made a year in advance for travel to a family wedding that is not available on the day of arrival.
A reservation made for a hotel room with a roll-in shower that is non-existent when the guest arrives.
A hotel room without a visual alarm that leaves sleeping guests who are deaf vulnerable to potential emergencies.
A couple with visual disabilities left at the cruise ship gate because they did not bring an attendant.

The Department of Justice routinely receives complaints like these from travelers with disabilities who try to stay in hotels, motels, and other places of lodging, or who try to schedule a cruise.

Back injuries remain the nation’s number one workplace safety problem Feb 7, 2005

Preventing back injuries is a major workplace safety challenge in any industry. The lodging industry is no exception, especially in housekeeping departments. On-premise laundry workers who load and unload heavy loads of linens, housemen who transport soiled and freshly laundered linens or trash, and room attendants who flip mattresses on a regular basis are all prime candidates for a lower back injury.