Over the years, one of the more vague sections of the Occupational Safety and Health Act was covered under Subpart K – Medical and First Aid (1910.151-1910.153) This required the employer to ensure ready availability of medical personnel for advice and consultation on matters of work health. This article gives an overview of how to address the situation and a specific link with answers.
Steps Industry Can Take to Reduce Energy Consumption As energy consumption from 2000-2010 increased 28% and worldwide industrial energy consumption is expected to increase by approximately 50% , hotels and all businesses manufacturers need to develop an energy-management culture.
This list of "Must-Do's" for week 2 identifies some of the qualities found in a good leader and guides the General Manager in his daily activities with leadership action steps. This is a continuation from Leadership Must-Do's That Produce Great Results! Week 1.
With the invention of email, the world of convenience has moved to a new level. The cost involved with many types of mailings has also decreased and, in general, our ability to save time and speed-up decision making all has led to a more effective work environment. While emails have dramatically reduced the proverbial game of “telephone tag”, emails now have replaced some of the personal contacts associated with the call or an individual visit.
There are many different opinions that surround what is considered to be proper e-mail etiquette; however, there are certain basic pointers that can be given to enhance its’ effectiveness. The following suggestions fall under that category.
In an era where whistleblower and retaliation claims outpace every other type of employment claim, one can never tell when a disgruntled employee may file a frivolous complaint. Accordingly, restaurants should take certain basic steps to review and eliminate common, often overlooked OSHA violations. As a bonus, improved OSHA compliance will also reduce hazards and provide a non-union employer an opportunity to demonstrate interest to its employees, as well as better engage them in the company's success. Such efforts will improve morale, productivity and customer service, and likely reduce employee grievances and legal claims.
Here are some areas of concern, and some practical steps, applicable to any restaurant setting:
Problems and potential conflicts between associates and colleagues are part of the workplace environment, In the hospitality business, close contact is part of every day and this article addresses some ways on diffusing situations before they reach a critical stage.
This article includes a Comprehensive HMA PRO Checklist of the most valuable in the entire process of recruiting a great operator. The checklist is a detailed list of more than 50 tier-1 and tier-2 business and legal issues which an owner needs to resolve prior to or during the earliest stages of negotiating the term sheet or letter of intent (LOI) with the operator
Understanding Hospitality Brands Today - Maximizing the Equity in All of Your Brands Workshop Focus: Hotel Profitability Ratios, Hotel Sales and Marketing Ideas
With literally dozens of hospitality and hotel brands in every major category of our business, the pressure is very real to capitalize on the value of the brands we represent and use. This seminar offers a fresh look at the ways we use the equity in each of our brands in our everyday business decisions on pricing, purchasing, maintaining quality, and increasing our market share.
As many people regularly join the industry from other fields, we have provided some additional terminology and identified some of the more frequently used terms. There are many terms, abbreviations, phrases, and slang words used in the hospitality industry that are not universally understood. Some of those phrases are used mainly in sales, while others are primarily operational in nature. This Glossary focuses on the Marketing and Sales areas of the hotel.
An overview of recent Successful Programs, which are available as interactive training workshops or keynote addresses. Contact us for details 602-799-5375 or John.Hogan@HospitalityEducators.com
Understanding Hospitality Brands Today - Maximizing the Equity in All of Your Brands
If planning, budgeting, and forecasting isn’t delivering the value your business expects, it may be time for a