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Why do some people achieve their goals while others fail? Writer Geoffrey James believes it's because successful people manage to overcome five barriers that, in many cases, guarantee failure.

Here are those barriers and how to overcome them:

Inc.com - The Daily Resource for Entrepreneurs

The Three Pillars of Great Leadership Mar 12, 2016: The Three Pillars of Great Leadership – Group Process, Not Being a Manager and Service

Do you think like a Manager or a Leader? Feb 18, 2016: Do You Think Like a Leader or a Manager?
Most of us “lean” toward one function or the other (right brain/left brain theory) but we can and do “crossover” and back from time to time. Nevertheless, it is interesting to note a few of the characteristics that distinguish “leadership thinking” from “management thinking”.

Mind Your Manners - Introduction by Kathleen Hogan Feb 16, 2016

Do Good Manners Matter Anymore?

A few years ago, I wrote a paper on corporate manners contrasting two different workplace environments in two different companies within the same industry. Though the comparison involved a regionally based savings bank versus a nationally known mortgage bank, the findings are applicable to companies conducting business across industries and countries. This is especially applicable to the hospitality industry whose primary purpose is to deliver customer satisfaction daily.

HOTEL OWNERS - A checklist on How to Recruit the Right Operator Feb 13, 2016

This article includes a Comprehensive HMA PRO Checklist of the most valuable in the entire process of recruiting a great operator. The checklist is a detailed list of more than 50 tier-1 and tier-2 business and legal issues which an owner needs to resolve prior to or during the earliest stages of negotiating the term sheet or letter of intent (LOI) with the operator

10 occurrences that could ruin a guest’s stay Feb 11, 2016

Story Highlights

Although guests won’t complain about small annoyances, they are enough to ensure those guests don’t come back to your hotel.
Offer complimentary bottled water in guestrooms to avoid angry guests seeking it out.
One of the biggest turnoffs to guests is not having enough outlets to charge all their devices.

PLANNING FOR PROFITS - An Overview to Effective Budgeting Feb 9, 2016: Lodging industry profits have always been measured by cost per occupied room; yet many owners and General Managers have incomplete information of their hotels’ specific costs per room, or more importantly, what it costs for a room to remain unsold.

This guide includes a list of definitions of the categories and assumptions that should be helpful to immediately understand cost centers in more detail and to take action to improve profitability. This program is designed to demonstrate your specific cost per occupied room vs. the industry average (provided in base model), fixed and variable costs, monthly and yearly cash flows, monthly and yearly budgets and a host of other information. Lastly, PLANNING FOR PROFITS allows you to perform “What if” scenarios for enhanced forecast planning.

Key Items Owners And Managers Must Address Feb 9, 2016

If you ask any industry assessment professional, most will agree that this current cycle will be much worse than the downward cycles of the early 1990’s and early 2000’s. The few that retain a small glimmer of hope mixed with capital resources are taking a step back to take a better look at what their business missions and future projections are.

Recommended Reading: Think Big, Act Small : How America's Best Performing Companies Keep the Start-up Spirit Alive Dec 31, 2015: Think Big, Act Small :
How America's Best Performing Companies Keep the Start-up Spirit Alive
by Jason Jennings

"The answer to business success is in the title!

Leaving a Legacy - the Impact that One Person Can Make on Others; Remembering Jack Vaughn, CHA Nov 15, 2015: Legacy

This is a short six letter word, but its definition has meaning to many of us. We all hope and want to make a difference in the lives of those we interact with.   We work to positively impact others in our time.

Jack Vaughn (1937-2014) certainly left his mark and a legacy in truly dramatic ways.  One of the best tributes that could be offered about Jack would be to recognize the fact that he built his reputation and influenced others in ways that were seldom self serving.

Jack was a private person and that was evident by his quietly blending into the background in the 15 years since he left Opryland.

A personal friend and professional associate, David Brudney of California, wrote a wonderful recollection of the personal side of Jack[2] that he knew in their Westin days. I enjoyed learning some things I did not know about his background prior to the 18 years Jack and I overlapped in Tennessee.

A primary observation for me was that Jack was an exceptional hotelier and caring individual. He inspired an army of other professionals through his commitment to continuous learning and certification.

Keys to Success - Most Requested Programs Sep 2, 2015: An overview of recent Successful Programs, which are available as interactive training workshops or keynote addresses. Contact us for details
602-799-5375 or John.Hogan@HospitalityEducators.com

A New Look at Family Business, the American Dream and Hospitality Jul 1, 2015: This should be either a required or recommended reading for hospitality and business development courses in Universities, as it sheds a different perspective on what should be important to define and achieve success.

Each of us feels we walk our own path and face our own individual struggles in life, and it is startling at times to realize how much we as people have in common regardless of our place of birth, our religion and our livelihood.

This 236 page book by Dr. Bharat Shah covers approximately 50 years in his journey and is an excellent example of the many life challenges we all face, whether the same or similar.