Dr. Marc Clark, CHE CHO CHA In this series of "HOW TO" columns, we chose a topic of universal interest to all hotel managers, human resource professionals and associates themselves
How To Provide Training and Professional Development that positively hits the target of engaging staff in meaningful programs while providing measurable results.
The terms “Quality and Excellence” are often very hard to explain in a single word, yet as consumers, we seem to know instantly if the hospitality service or product we are receiving is of the caliber we expected. In this two part series on Quality, John Roberto, Senior Vice President & Managing Director of Quality Assurance at LRA Worldwide, Inc., completes his interview on changes in many different types of hospitality and service businesses.
For our 2nd 2012 Hospitality Conversations™, we contacted another well-known professional who is a frequent guest speaker at professional, legal and writing associations.
Karen Morris is a Judge, Lawyer, Professor and Author.
Hospitality ConversationsTM International Exposure Expands the Potential of Success in Hospitality Businesses and Academics Observations from Sonja Holverson , Professeur en Marketing ECOLE HOTELIERE DE LAUSANNE
This posting shares the services of Founding Associate, Dr. William Frye, CHE of the College of Hospitality and Tourism Management of Niagara University and Executive Editor of THE ROOMS CHRONICLE.
Many of our earlier Hospitality Conversations™columns that have examined internships have been at major universities with traditional four year academic programs.
We decided to take a dramatically different approach in this column and had a marvelous interview with Professor Mark Newton, Ed. D. Program Director at Gwinnett Technical College in the greater Atlanta, Georgia (USA) area. Part of the reason this interaction was so motivating and positive for me was Newton's enthusiasm and excitement in his voice as he spoke about the students in the program he has been affiliated with since 1987. Readers here will see what I mean in his answers.
There are innumerable internship programs for students in hospitality found around the world. Discovering the similarities and differences in the many approaches taken by various colleges and universities may raise the bar for programs everywhere. This hospitality conversation spotlights the internship programs offered by MODUL Career in Vienna. Hani El Sharkawi, who is the Head of MODUL Career, explains the structure of the program and how it operates.
When bridges are built between the worlds of academia and business everyone benefits. Students are better prepared to enter the workforce and compete for the desired positions.
This series on Hospitality Student Internship Programs highlights different approaches offered by major hospitality programs at colleges and universities. The first article featured the internship program at the flagship campus of Johnson & Wales University in Rhode Island. The series continues with a private university program from upstate New York that is a founding member of a global network of hospitality schools.
This is the 1st of four Hospitality Conversations™ that examines success from the perspective of the four generations now working together in many hospitality businesses.
Dr. Marc Clark, CHE CHO CHA 
