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Why Good People Can't Get Jobs: Chasing After the 'Purple Squirrel' Aug 31, 2012: Wharton management professor Peter Cappelli's most recent book -- Why Good People Can't Get Jobs: The Skills Gap and What Companies Can Do About It -- has inspired a reaction from just about every group with a stake in today's workforce: employers, employees, recruiters, academics and media commentators.

Does Your Front Desk Have the Spirit of Hospitality? by David Brudney Aug 17, 2012: Front Desk Fails To Catch America’s Hospitality Spirit
By David M. Brudney, ISHC
HOSPITALITYEDUCATORS.COM FACULTY MEMBER DAVID BRUDNEY HAS GENEROUSLY AGREED TO SHARE SOME OF HIS EARLIER COLUMNS THAT GENERATED READER FEEDBACK AND INTEREST

How to Terminate a Hotel Management Agreement Aug 12, 2012: A Tale of Two Hotels -- Marriott's Edition Waikiki and Fairmont's Turnberry Isle Resort

Two owners terminate long-term hotel management agreements, seize control of their hotels from branded operators, and then settle their litigation

How is your hotel company governed or managed? Aug 6, 2012: Sarbanes-Oxley 10 Years Later: Boards Are Still the Problem This is a guest post by Mark Rogers, the founder and chief executive of BoardProspects, an online professional community launching in August 2012 dedicated to building better boards for private, public, and nonprofit organizations.
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Declining Employee Loyalty: A Casualty of the New Workplace Aug 6, 2012: If loyalty is defined as being faithful to a cause, ideal, custom, institution or product, then there seems to be a certain amount of infidelity in the workplace these days.

3 Keys for Killer Meetings Aug 3, 2012: The reality is that most people don’t know how to run effective meetings, and they need help, which is probably why you’re reading this.

Everyone knows the effects of a bad meeting culture in a company. We’ve all heard complaints such as, “If it weren’t for all these meetings, I’d actually get some work done.”

Some senior business leaders have only one or two hours in a given week without a meeting scheduled, and some employees don’t even begin actual work until after 5 p.m. because they’re in meetings all day.

Revenue Management Must Overcome Several Challenges to Create a Bigger Impact Aug 2, 2012: RM Must Overcome Several Challenges to Create a Bigger Impact
Revenue management (RM) can contribute a lot more than it does today in the travel industry. But to do so RM executives need to take a longer term view of enterprise value which may conflict with the short-term optimisation goals of their day jobs. They also need to think strategically about how RM principles can be extended to the customer and channel space.

2012 North America Hotel Guest Satisfaction Index Study Jul 31, 2012: News Story recap

While the hotel industry continues to gradually recover from the economic downturn, guest satisfaction with the underlying hotel experience continues to deteriorate as hoteliers fall further behind guest expectations, according to the J.D. Power and Associates 2012 North America Hotel Guest Satisfaction Index Study^SM released today.

What Guests Don’t Like about Loyalty Programs Jul 31, 2012: How does your hotel loyalty program stack up against the other major hotel brands?

Not all investment into a business need be financial; you could also invest in leadership for growth. Jul 25, 2012: Leadership for Growth: It’s Time to Grow Not all investment into a business need be financial; you could also invest in leadership for growth. Columnist Conor Kenny from Conor Kenny and Associates considers leadership for growth in the hotel industry.

48 Contemporary Bathroom Designs Jul 25, 2012: 48 Contemporary Bathroom Designs

From a Linkedin Group Discussion

Data Overload: Productive or Pointless Jul 3, 2012

Data is important… very important. Without the appropriate data, revenue managers would be pricing blindly - sometimes making money, but more often than not, losing money and decreasing a hotel’s overall financial performance. But having data isn’t enough. If you’re not using the data properly (or if you’re ignoring the analysis part altogether), then data is once again useless for revenue management purposes.

But how can revenue managers sift through piles and piles of data reports to find the info that is the most important for their pricing updates?

Jean Francois Mourier