The following list of my programs focus on the major areas of Marketing and Sales, Operations, Profitability and Service. These programs are available for individual hotel training, as well as corporate or association meetings. Workshops/Interactive Seminars A Baker's Dozen Approach to Success in Today's Hospitality Operations 45 Proven Ways to Succeed in Any Economy Programs Available as Workshops or KeynotesBecoming a Class of OneHow to Stop Your Brand and Management from Stifling People and Strangling Profitability It's the Size of Your Idea, not the Size of Your Budget Understanding Brands Today - Maximizing the Equity in All of Your Brands
According to workplace research, 80% of your success is dependent upon your emotional competencies..., flexibility, empathic listening, the ability to build a consensus, etc; but too often our negative emotional energy gets in the way. Negative reactions waste emotional energy. Today's culture of conflict and negativity thrives on negative reactions and drives destructive behavior, eroding relationships and organizations. Managing your Emotional Energy is a discipline that discovers and builds upon your fundamental foundation to create positive, Stabilizing Pro-actions™. This powerful presentation sets you on the path to manage, direct and manifest positive emotional responses enhancing personal and professional outcomes.
Train-the-Trainer WorkshopsConference PresentationsIn-company SeminarsMotivational Talks
Have a Seat & Let's Talk: Interviewing With Power!Singleness of Mind: Leadership through Performance ManagementRetaining Employees in Turbulent Times Promises, It's About Keeping Them: Delivering World Class Service in any size Business.
