publication date: Aug 5, 2013
|
author/source: Dr. John Hogan CHA CHE CMHS
Hospitality Tip of the Week: Focus on Success
“ Motivate them, train them, care about them and make winners out of them....
we know that if we treat our employees correctly, they'll treat the customers right.
And if customers are treated right, they'll come back.” Bill Marriott, Jr.
