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What Guests Want - USA Hotels Amenities Survey

publication date: May 28, 2012
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According to a survey conducted by Hotels.com Free WIFI is the most important amenity for hotel guests, beating out a free breakfast.

We have always wondered how the whole Free vs Pay WiFi works. It doesn't really make any sense at all. How come I can stay in a midrange major brand hotel and get free WiFi but if I stay in a high end hotel and pay in excess of $250 per night for a room I have to pay. You would think that it wold be the other way around. Or, perhaps there is a simple explanation. The high end hotels figure if you are paying $250 for the rooms what's another $15. The less expense hotels are trying to add value to get you to stay with them.


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