Dr. Marc Clark, CHA, CHRE, CHE, CHO

 Title :     President & CEO SmartBizzOnline.Com              Nashville, TN area

 Tenure in Industry:  35+ years

Education:   PhD in Hospitality, Masters and Bachelors – Business, 4 industry Certifications

Summary:  This career professional has been involved in operations, training and organizational development for more than 30 years, with presentations in North and South America, the Caribbean, Europe and Asia.  The author of two business books and one inspirational book, this professional has written a substantial number of columns and has been recognized by the American Hotel & Lodging Association with its Lamp of Knowledge award and by the state of Tennessee with the Distinguished Public Service Award for contributions to hospitality/service training.

Clients served: 

Led workshops at most of the US based hotel brands and many hospitality associations
Silken Hotels-Europe H&LA and several Swiss Hotel Schools

Educational Institute of AH&LA, American Hotel & Lodging Association

Opryland Hotel

CZ Patel College of Business & Management, India,  Asian American Hotel Owners Association

Global Academy of Hospitality and Tourism Education, Nepal

Bonanza and Ponderosa Restaurants

Specialties:

 ·         Continuing education for professionals

 ·         Organizational  Development, Adult Learning, Performance Management

 ·         Hospitality business need assessments, with supporting training design, implementation and evaluation.

 ·         “Best practices” learning activities

 ·         Goal setting/staff competencies                 

 ·         Coaching, mentoring

http://www.smartbizzonline.com/                   mdclark@kih.net                270-586-7244 http://www.linkedin.com/in/drmarcclark