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Founding Associates

publication date: Jul 4, 2010
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author/source: Hospitality Educators
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Overview of the credentials and professional backgrounds of the Founding Associates



 Barth


STEPHEN BARTH, JD CHE
author of Hospitality Law and coauthor of Restaurant Law Basics, is an attorney, the founder of HospitalityLawyer.com and the annual Hospitality Law Conference series. As a professor at the Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, he teaches courses in hospitality law and leadership. He has over twenty years of experience in hospitality operations and a founding member of the Hospitality Industry Bar Association. In 2001, he launched HospitalityLawyer.com, followed by the annual Hospitality Law Conference series in 2002 and the Electronic Journal of Hospitality Legal, Safety, and Security Research in 2003.

His articles appear regularly in Lodging Hospitality, Hotel and Motel Management, CHEERS, NightClub and Bar,HospitalityLawyer.com. He speaks regularly on many issues for the NRA, the AH & LA, the CMA,  NACE , NBTA, Texas Hotel & Lodging Association, CHEERS, and other hospitality associations and hospitality management companies, including Four Seasons, Hyatt, Hilton, Choice, Best Western Hotels, Intercontinental, and Wyndham Worldwide.  

He is a member of a select group of instructors worldwide designated by the Educational Institute of the American Hotel & Lodging Association to teach its Certified Hospitality Educator (CHE) program.

Stephen earned his Law degree, Master of Arts in communications and a Bachelor’s degree with honors in economics from Texas Tech University. He has been recognized with a number of awards including: 1995 - City of Houston for his accomplishments at the University of Houston; 1996 - Dean’s award for Teaching Excellence at the Conrad N. Hilton College; 1998 - University Teaching Excellence Award by the University of Houston; 2000 - University of Houston’s Distance Education Award; 2007- Hilton College Outstanding Teacher award; 2009 - Hilton College “HVS” Research Award.

Contact information  (713) 743-2415     SBarth@HospitalityLawyer.com www.HospitalityLawyer.com           

 ___________________________________________________________________________________

 JENNIFER R. CALHOUN, MBA, CHE  recently completed her doctoral program at Auburn University in Alabama and is now on the faculty of Coastal Carolina University in Conway, SC.    As President of J & J Calhoun and Associates, Inc., she has over 25 years of experience developing and facilitating workshops for all levels of workers in hospitality, tourism, and educational organizations. Her expertise is not just multifaceted but multicultural. Jennifer was responsible for working with clients in the United States, Canada, Eastern and Western Europe, Asia, South America, Latin America, and the Caribbean to develop business strategies to improve their productivity, reduce costs, and train managers and line associates.  


She was also the Director of Seminar Programs for the American Hotel & Lodging Educational Institute, where she had the unique opportunity of designing learning to meet organizational needs, managing organizational knowledge, delivering training, measuring and evaluating training, and improving human performance for all levels of workers in hospitality and tourism industries, both in the United States and overseas.

Among her projects, she has designed programs in Visionary Leadership, "Diversity," "Front Office and Housekeeping Training for Managers and Employees," "Quality Assurance for the Hospitality Industry," "Time Management," and Train-the-Trainer workshops. 

Contact information:Ph: 301-386-7596        www.jjcalhoun.com|  calmor@aol.com

________________________________________________________________________ 

 

   Clark


Dr. MARC D CLARK, CHA CHE CHO 
is a service/hospitality veteran of more than three decades. Over his career he has conducted over 3,400 domestic (42 states) and international seminars in such locations as Mexico, Canada, Panama, Thailand, Taiwan, India, Switzerland, Spain, Africa, Puerto Rico and the Caribbean.

Dr. Clark is the author of  SMART MANAGEMENT and The Manager's Toolkit: 61 Building Blocks for Success. He is a Senior Advisor for GATE Hospitality University in Katmandu, Nepal.

Over the past five years he has had published over 300 managerial articles on such topics as human resources, organizational development, training & education, soft skills development, sales & marketing, hotel operations, and customer service.

He was the first recipient of the National Career Achievement in Human Resources Training Award, and received the Distinguished Public Service Award from the State of Tennessee for contributions to the area of hospitality/service training.  He holds the designations of Certified Hotel Administrator (CHA), Certified Human Resources Executive (CHRE) and Certified Hospitality Educator (CHE) from the American Hotel & Lodging Association.  AH&LA has presented Dr. Clark with its prestigious Lamp of Knowledge Award, identifying him as an outstanding national educator.  The Asian American Hotel Owners Association awarded Dr. Clark the Certified Hotel Owners (CHO) designation.

Contact information: Office - 270.586.7244, Cell -  615.496.5903,  mdclark@kih.net   www.smartbizzonline.com

_______________________________________________________________________________________Frye

DR. WILLIAM FRYE, CHE CHO an Associate Professor at Niagara University's College of Hospitality and Tourism Management and a doctoral graduate from the School of Hotel, Restaurant, and Recreation Management at Pennsylvania State University. He teaches classes in hotel operations and management, hospitality and tourism law, club management, and hospitality marketing and is the professor in charge of several of Niagara's hospitality and tourism internship and cooperative education programs. 

Dr. Frye is the current chair of the Lodging Special Interest Group for the International Council on Hotel, Restaurant, and Institutional Education. He holds a Master of Hospitality Management degree from the Hilton College of Hotel & Restaurant Management at the University of Houston. Dr. Frye has been certified three times as a Certified Hospitality Educator from the Education Institute of the American Hotel & Lodging Association and served on the nominating board of the International Council of Hotel, Restaurant, and Institutional Education. Dr. Frye is the executive editor of The Rooms Chronicle® and the editor of the Electronic Journal of Hospitality Legal, Safety and Security Research. In 2008, he co-authored a textbook, Managing Housekeeping Operations, published by the American Hotel & Lodging Educational Institute. 

Dr. Frye possesses over 20 years management experience and has been associated with the hospitality industry for the past 15 years, primarily in hotel operations and hospitality education. Prior to arriving at Penn State, Dr. Frye was the general manager of a resort lodging property in Taos, New Mexico. He has also been employed previously by The Copley Plaza-A Wyndham Hotel, a historic, world-class luxury hotel located in Boston, Massachusetts as a night manager, as well as the Sonesta Hotel Corporation, Wyndham Hotels & Resorts, and Hilton Hotels in rooms division operations.

Contact Information:  (716) 286-8274   wfrye@niagara.edu   www.roomschronicle.com

_____________________________________________________________________________

 

Dr. John Hogan, CHA CMHS CHE CHO is a career business professional and educator who has held senior leadership with responsibility in several organizations involving operational, academic and entrepreneurial enterprise.  He has demonstrated competencies as a strong leader, relationship builder, problem solver and mentor and frequently invited to speak at franchise meetings, management company and hospitality association industry events. He also acts an expert witness in both research and testimony in hospitality industry related cases.

He writes weekly columns for a number of global online services, has published more than 400 columns and co-authored (with Howard Feiertag, CHA CMP) LESSONS FROM THE FIELD - a COMMON SENSE APPROACH TO EFFECTIVE HOTEL SALES. Hogan's professional experience includes over 35 years in operations, service, sales & marketing, training, management development and asset management on both a single and multi-property basis, including service as Senior Vice President of Operations in a specialty medically oriented hotel brand for eight years.

  • He has led teams to awards of excellence in general management, marketing, housekeeping and maintenace, public relations and training from international brands. 
  • He has served as President of both city and state hotel and hospitality associations.
  • He holds a number of industry certifications and is a past recipient of the American Hotel & Lodging Association's Pearson Award for Excellence in Lodging Journalism

John's background includes teaching college level courses as an adjunct professor at three different colleges and universities over a 20-year period, including Belmont University, Volunteer State CC and Newbury College. 

  • He has managed properties with Sheraton, Hilton, Omni and independent hotels.
  • He was the principal in an independent training & consulting group for more than 12 years serving associations, management groups, convention & visitors' bureaus, academic institutions and as an expert witness.
  • He joined Best Western International in 2000, where over the next 8 years he created and developed a blended learning system as the Director of Education & Cultural Diversity for the world's largest hotel chain. 


He holds a number of industry certifications and is a past recipient of the American Hotel & Lodging Association's Pearson Award for Excellence in Lodging Journalism He has also led teams to awards of excellence in general management, marketing, housekeeping and maintenace, public relations and traing from international brands.  He has served as President of both city and state hotel and hospitality associations.

John's background includes teaching college level courses as an adjunct professor at three different colleges and universities over a 20-year period, including Belmont University, Volunteer State CC and Newbury College.  He has managed properties with Sheraton, Hilton, Omni and independent hotels.  He was the principal in an independent training & consulting group for more than 12 years serving associations, management groups, convention & visitors' bureaus, academic institutions and as an expert witness.  He joined Best Western International in 2000, where over the next 8 years he created and developed a blended learning system as the Director of Education & Cultural Diversity for the world's largest hotel chain. 

He has served on several industry boards that deal with training, education and/or cultural diversity and as brand liaison to the NAACP and AAHOA with his long term involvement in the Certified Hotel Owner program.  He has conducted an estimated 3,400 workshops and classes in his career.  He serves on the AH&LA Certification Commission of the Educational Institute.

He is also the principal of www.HoganHospitality.com
 
Contact information :
  602- 799-5375,   john.hogan@hospitalityeducators.com or john@HoganHospitality.com

_____________________________________________________________________________

 

 

Kathleen Hogan, MBA CHO is Chief Exeutive Officer  Co-founder of HospialityEducators.com, a membership site for hospitality professionals with an emphasis on providing resources for operational managers of hotels and restaurants and making hotels more profitable.  

Her articles for the hospitality industry focus on professional development and certification, business etiquette and human resources topics. They appear regularly in Hospitalitynet.org, Hotel News Resource, eHotelier.net, Hotelonline.com, Spaclique.com, 4Hoteliers.com and HospitalityEducators.com.

  Her passion and personal focus is in evolving the Hospitality Students Corner @HospitalityEducators.com,

In addition to this current entrepreneurial website, she previously was part of the launch of another service business with the creation and implementation of the initial finance, marketing and advertising systems. Her management experience includes running the business office of a well-established architectural and engineering firm, including operating parallel computer programs for different aspects of the business.

Her banking experience ranges from small-town savings to prime mortgage lending institutions. She has experience in loan servicing, consumer lending and customer service. While working in residential mortgages, she handled a volume of accounts with varied loan program types and sizes. Her experience includes loan origination, processing, and desktop-underwriting.

Specialties starting with the Internship Program Series.
  • background in management, banking, and finance
  • years of professional experience in business
  • Master’s Degree with Human Resources Management focus
 On a personal basis, she has been involved the past several years as a volunteer in patient home care for Hospice of the Valley, the largest such organization in the United States.
 
Contact information :
 480-436-0283   kathleen@hospitalityeducators.com

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