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Keys To Success | How to keep the PASSION in your career | 101 of the Greatest Ideas in Management -
publication date: Apr 13, 2023
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author/source: John Hogan CHA CHE CMHS CHO
Keys To Success | How to keep the PASSION in your career | By John Hogan, CHA MHS CHEPassion There are many employee engagement surveys and measurement tools in use these days, but I am going to offer a simpler approach. If your boss asked you to design the ingredients for the perfect workplace to guarantee job satisfaction and ongoing enthusiasm, what would you include? Now do not read ahead, but think about this for a moment and imagine at least three things you would include in this Utopian environment. Auren Uris in his 101 of the Greatest Ideas in Management, included some of these suggestions:
While your personal list would likely include some additional suggestions, these six make an excellent base. Yet, how many of us have even half of those items on the list? I first wrote on this topic for the Birmingham Alabama, BUSINESS FIRST weekly business newspaper. I recently found an old comic strip story, in Sally Forth, where the 11-year-old daughter is asking her working mother for help in completing a school assignment. The question is on careers and the mother is asked if her job is “fun.” The mother responds that “fun” is not quite the right word for it. “Are you sure that is what it says?” she asks. The daughter spells F-U-N and the mother continues, “If work were fun, people would say ‘I’m going to fun’, rather than ‘I’m going to work.’ ” The daughter answers she is confused; the mother puts everything into perspective by telling the daughter to “just put down that I usually like my job.” Many of us do “usually like our job,” yet we really don’t quite have the enthusiasm we probably thought we would have had when we committed ourselves to our chosen career awhile back. Is this because we do not have the personal commitment, or is it for other reasons? Have we let the less than ideal situation of our everyday job experience sour our disposition? Nordstrom department stores, which originated in California seems to have overcome this attitude problem. Their approach is simple and so easy to understand that is baffling why business leaders in general do not follow their lead. The Nordstrom way of conducting business is summed up in this classified as that was reprinted in A PASSION FOR EXCELLENCE by Tom Peters and Nancy Austin: Now Hiring – Wanted: People Power
It’s something that Nordstrom, the West’s leading fashion specialty store, feels very strongly about. We are looking for experienced people who want to learn, grow and expand with us. People who genuinely like people, who find satisfaction in helping others, who go out of their way to be of service. We need people with an eye for detail, a will to succeed. Experienced people to handle sales People to lead and people to follow. We need people to make things go smoothly. People with ideas. All kinds of people with all kinds of potential. People Power, It’s the Difference at Nordstrom’s I was the opening general manager at a luxury all suites hotel and used this format to set the tone pf our hiring blitz, which was at the worst time of year. We received outstanding applications and hired some great people – people who merely wanted to be appreciated and respected; people who wanted to have a voice, and be part of a team. This sounds familiar, doesn’t it? Now, A PASSION FOR EXCELLENCE was published more than 20 years ago and I was curious what an internet search in 2010 would say about Nordstrom people and passion.
I was duly impressed by the range of comments and superlatives used by many different organizations in their assessment of the Nordstrom management philosophy commitment to each other after that 20-year period. There is no easy answer in keeping the “passion” in one’s career, but below are a series of ideas that might work for you in keeping your inner spirit alive, regardless of your position in the company:
“Six essential qualities that are the key to success: Sincerity, personal integrity, humility, courtesy, wisdom, charity.” William Menninger What is the state of your PASSION today?
Keys to Success Hospitality Tip of the Week:
Consider & introduce incentives for staff in different departments. Examples can range from a free lunch to a 3 day weekend trip. Be creative! KEYS TO SUCCESS is the umbrella title for my programs, hospitality services and columns. This year’s writings will focus on a wide variety of topics for hotel owners, managers and professionals including both my "HOW TO" articles and HOSPITALITY CONVERSATIONS. My segments Lessons from the Field, Hotel Common Sense and Principles for Success will be featured at appropriate times in the year as well. John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of HospitalityEducators.com , which has more than 2000 resource pages and has become the #1 independent website for hotel owners and managers. He is also the Principal of HoganHospitality.com , which offers hotel expert witness services and hospitality consulting.. Contact us for assistance – John.Hogan@HospitalityEducators.com 602-799-5375 HoganHospitality.com : john@hoganhospitality.com KEYS TO SUCCESS™ is the umbrella title for our programs, hospitality services and columns. This year's writings focus on a variety of topics for hotel owners, managers and professionals including both my "HOW TO" articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™, THE P-A-R PRINCIPLE™ and Principles for Success. All rights reserved by John Hogan and this column may be included in an upcoming book on hotel management. This article may not be reproduced without the expressed permission of the author. The opinions expressed in this article are those of the author and do not necessarily reflect the views of this publication. About John Hogan, CHA CHMS CHE CHO
Dr. John Hogan, Certified Hotel Administrator (CHA), Certified Master Hotel Supplier (CMHS), Certified Hospitality Educator (CHE), Certified Hotel Owner (CHO) John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is CEO and Co-Founder of HospitalityEducators.com , which has more than 2000 resource pages and has become the #1 independent website for hotel owners and managers. He is also the Principal of HoganHospitality.com , which offers hotel expert witness services and hospitality consulting. He is currently working with his partner Kathleen Hogan and with Howard Feiertag on a University level textbook on hotel sales for Apple Publishing, with a targeted fall 2015 release. KEYS TO SUCCESS™ is the umbrella title for our programs, hospitality services and columns. This year’s writings focus on a variety of topics for hotel owners, managers and professionals including both my "HOW TO" articles, HOSPITALITY CONVERSATIONS™, Lessons from the Field™, Hotel Common Sense™, THE P-A-R PRINCIPLE™ and Principles for Success. |
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