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Dr. Ralph Shrader, Chairman & CEO of Booz Allen Hamilton, discusses three simple, yet powerful lessons about effort, relationships and time that can help us lead more fulfilling and contented lives.

The Solution Is™ Addresses the Challenge of How to deliver consistent service excellence in changing markets May 22, 2013: What's The Problem™?

How to deliver consistent service excellence in changing markets

20 Ideas for Improving Your Hotel May 20, 2013: viHotelBlog
These 20 hints for hoteliers are a selection from Terence Ronson’s Dos and Don’ts for people in the industry. Even if they don’t all apply to your business, I hope they should highlight the benefits of reviewing established practices (“If it ain’t broke, don’t fix it” is not a recommended approach), keeping up to date with technology, and making sure you think about the little details that will make your hotel stick in the minds of your guests.

A Video on How Coordinated Efforts Can Make A Difference May 19, 2013: Som Sabadell flashmob- On the 130th anniversary of the founding of Banco Sabadell we wanted to pay homage to our city by means of the campaign "Som Sabadell" (We are Sabadell) . This is the flashmob that we arranged as a final culmination with the participation of 100 people from the Vallès Symphony Orchestra, the Lieder, Amics de l'Òpera and Coral Belles Arts choirs.

Hospitality Tip of the Week: The Art of Becoming and Remaining Effective Leaders May 12, 2013: Ralph Shrader, Chairman & CEO of Booz Allen Hamilton, tackles the question that affects leaders on a daily basis - Will You Love Me Tomorrow? He discusses how by investing in relationships and by using our time and talents in service to others, we can become effective leaders.

Talk Radio Featuring HospitalityEducators.com May 10, 2013: This " Bottom Line" discussion with Kathleen Hogan and John Hogan of HospitalityEducators.com focuses on a number of topics including: Profitability, Operational Management, Leadership Development, eCommerce, Marketing and Talent Management.

Top 12 Management Tips for Hotel General Managers May 3, 2013: Top 12 Management Tips for Hotel General Managers

A web site is absolutely useless unless search engines can find it. May 2, 2013: Search engine optimization is the process of improving the volume and quality of traffic to a web site from search engines via “natural” or “organic” search results for targeted keywords. Usually, the earlier the site is presented in the search results, or the higher it “ranks”, the more searchers will visit that site.