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Do you know the red flags of suspicious activity that may indicate a terrorist is staying at your hotel?
Do you know what to do when you see these red flags?
Do you know what the Federal Bureau of Investigation (FBI) and the Bureau of Justice Assistance (BJA) say about these matters?

7 Quick Ways to Build Buzz and Customer Traffic - Aug 7, 2012: Customers often ask 'what's new?'...so what do you say? You could tell them about the specials, but when they get really interested is when you can talk about an event, a staff member, new photos, an award, renovation plans or the latest gossip. Actually, you have something new happening almost every day, but most businesses (even big ones with marketing departments) aren't very good at sharing it.

DO's and DON'Ts of Hotel Technology v3.0 Jul 3, 2012

International Hotelier Terence Ronson shares his ideas on advances in technolgy that affect almost every department in a hotel in his "Pertlink BLOG"

15 reasons a prospective customer might not make it past your front door Jun 22, 2012: “I Won’t Go In – 10 Reasons Why” | By Conor Kenny

In this article, Conor Kenny, Head of hospitality & tourism industry consultants Conor Kenny & Associates, looks at 15 reasons a prospective customer might not make it past the front door of your Irish Pub. (or any other hospitality business as well)

Banquet Service Items Check List May 6, 2012: A detailed check-list to insure all items are in place for service.

California Supreme Court finally gives employers some good news in Brinker Restaurant Corporation v. Superior Court Apr 30, 2012: Hotel Lawyer with some insights on the recent California Supreme Court Case, Brinker v. Superior Court

Last week, the California Supreme Court gave employers a "break" by resolving issues in a case that has been pending since 2008 -- issues that have cost California employers more than a billion dollars in settling and defending class action lawsuits.

Green Suites’ Top Ten Ways for Hotels to Celebrate Earth Day Everyday Apr 20, 2012: Hoteliers across the globe are in a unique position to positively impact the environment, their bottom lines, experiences, outlooks and loyalty of their guests. Here’s a “Honey do” short list of environmental initiatives that cost little in the way of time and monies, yet have immediate significant positive impact for participating properties and our precious planet.

Safety Topics Hospitality - Restaurant Risks Apr 4, 2012: MEMIC data shows the following are areas of concern in the restaurant business. It also lists solutions that — if put into practice — can help make your place of business safer.

Survey Reveals Business Travel is on the Rise Mar 30, 2012

Survey Reveals Business Travel is on the Rise
With 46% of Frequent Travelers Preferring More Space to Spread Out During their Stay and 70% Wanting Free Breakfast

-Embassy Suites Hotels announced today the results of its fourth annual Business Travel Survey*, a yearly pulse of the business travel community, which reveals the current state of business travel and what business travelers want more of in 2012. This year’s survey indicates that while the current economic climate is still a factor, one-third of respondents report that they’re traveling more than a year ago to have face-to-face meetings with clients. It also highlights the ways in which travelers are looking to get the most out of their business trips, from the incidence of “business-turned-leisure” trips to hotel value, and underscores the importance of technology on the road.

5 Things you can do right now to reduce your environmental impact Mar 15, 2012: 5 Things you can do right now to reduce your environmental impact

April-June Unique Holidays 2nd Quarter Mar 11, 2012: These lists include ideas that could be used for special promotions, celebrations or non-traditional events at your hospitality business.
These calendars show monthly, weekly and daily events.
Creativity is important and you want to stand out and be remembered!

Paying Attention to Details Can Really Pay Off! Mar 7, 2012: Life can be full of (pleasant) surprises | By Terence Ronson
The Hotel business never ceases to amaze me - especially when a property sets their mind and hearts into doing it right - instilling a great service culture into the operation. And no more obvious and pleasing is this, than when you encounter staff delivering service beyond ones normal expectations.