HospitalityEducators.com The #1 Independent Website for Hotel Owners & Managers

Is specialization coming more in hospitality? Oct 25, 2011: With the change in delivery of communication today, can hospitality become more successful and profitable in large organizations with more specialization? This video from the Harvard Business Review should cause some HR departments to rethink their positions,
especially in marketing, training and IT.

5 Questions and Answers from People & Organizations for Business (POB) Oct 13, 2011

America's Most Productive Companies Large Sales Force Analysis 2010
Have you ever seen or measured the impact of having disengaged employees?
How to Become an Employer of Choice
To Improve Corporate Performance, Look Beyond the Process
A Decrease in Turnover Using Customer Service Profile™

5 steps for interviewing a hotel GM Oct 10, 2011: Guest Columnist Adam Zembruski offers his five unique steps to consider during the final phase of the interviewing process to crack through the surface and discover the good, bad or ugly truths underneath the GM's great résumé and interviewing performance.

Protecting Your Employees from Workplace Injury Oct 10, 2011

	Data compiled by the Occupational Safety & Health Administration (OSHA) indicates that employers pay almost $1 billion per week for direct workers' compensation costs alone.

Attracting & Retaining Top Talent in Family Businesses Oct 10, 2011: Locating superior talent for your business is normally handled through headhunters, employment agencies, industrial psychologists, networking with peers, asking present company managers, suppliers, companies who have downsized, companies going out of business, and Sunday newspapers. Other sources would be: chamber of commerce, worldwide web, university services, and upper management of public companies in your hometown.

A Frequent Traveler Whirl Through Europe! Oct 9, 2011

Terence Ronson, HospitalityEducators.com Guest Columnist

Guest Columbist Terence Ronson ISHC and his wife during a seventeen day period had nine separate Hotel experiences across London, Paris and Germany. He comments "believe me when I say, we have been looking forward to this ride back home to Hong Kong, that is an understatement! The thought of finally unpacking, is so appealing and a luxury in its own right.

From HOSPITALITYEDUCATORS.com
Terence's detailed observations are a lesson to behold in EVERY department of a hotel!

Labor and Employment Alert: New Law Requires Employers to Post Employee Rights Notice by November 14, 2011 Sep 29, 2011: The NLRB is making it harder to stay union free.
A highly controversial new law, which many employers believe will unfairly foster union organizing, requires that employers post notices of employee rights -- including the right to organize, join or discuss the activities of a union. The law goes into effect on November 14, 2011.Employers must comply with the new rule whether they have a unionized work force or not.

Labor and employment lawyer Scott Brink, has outlined in his article below the requirements the new rule imposes on employers.

Labor Law Update: Controversial Union Rights Notice Now Available From Labor Board -- Employers Should Not Rush To Post Sep 26, 2011: Hotel Labor and Employment Lawyer Update: Controversial Union Rights Notice Subject to Legal Challenge -- Employers Should Not Rush To Post It

Seven Sure-Fire Ways to Keep Talented Part-Timers Sep 20, 2011: There are many solid business reasons to have a number of part-time staff working in your hospitality business. Here are some suggestions on how to motivate and retain them.

Storytelling in Hospitality Sales and Training - Different Perspectives on Hospitality Sales and Training Sep 13, 2011: The Art of Purposeful Storytelling in Hospitality Sales and Training

How to Stop Good Ideas from Getting Shot Down Sep 10, 2011

The hospitality industry, including hotels, restaurants, spas, pubs and retail, faces continuous challenges in government regulations, in competitive positioning and in general economic development. This video offers insights on how to successfully introduce your "good ideas."

Emergency and Evacuation Plans : Why We Need Them! Aug 29, 2011

HospitalityEducators.com Guest Columnist Philip Farina, CPP shares his researched professional expertise on the need for Emergency Plans.

Emergency and evacuation plans are proactive, working documents that should cover everything from a fire or natural disaster to the threat of an active shooter or terrorism event. They are designed to provide the safest avenue for the protection of your employees, guests and vendors. These plans should be updated at least semi-annually or whenever there is a turnover in any position of upper management.