PJB Pest Management Consulting, LLC paul.bello@att.net
The original “101 article” was published many months ago and was originally presented as written in no specific order during the writing process. The original list was compiled in response to the numerous questions that had been received in conversations, at meetings, via telephone and e-mail queries. As you will see the list has grown to over one hundred and forty things and will likely continue to grow as more is learned.
HOSPITALITYEDUCATORS.COM MAKES NO GUARANTEES TO THE SPECIFIC CONTENT IN THIS AREA OF CONSTANTLY CHANGING CONDITIONS. EACH HOTEL, RESTAURANT & HOSPITALITY BUSINESS SHOULD WORK WITH QUALIFIED PROFESSIONALS AND HEALTH OFFICES AS APPROPRIATE TO DEAL WITH THIS ISSUE.
PJB Pest Management Consulting, LLC paul.bello@att.net
The original “101 article” was published many months ago and was originally presented as written in no specific order during the writing process. The original list was compiled in response to the numerous questions that had been received in conversations, at meetings, via telephone and e-mail queries. As you will see the list has grown to over one hundred and forty things and will likely continue to grow as more is learned.
HOSPITALITYEDUCATORS.COM MAKES NO GUARANTEES TO THE SPECIFIC CONTENT IN THIS AREA OF CONSTANTLY CHANGING CONDITIONS. EACH HOTEL, RESTAURANT & HOSPITALITY BUSINESS SHOULD WORK WITH QUALIFIED PROFESSIONALS AND HEALTH OFFICES AS APPROPRIATE TO DEAL WITH THIS ISSUE.
The Concept of Reasonable Care is "satisfying a legal duty to act as an ordinary, prudent, reasonable person not to do something that will cause injury to guests, customers, or invitees, or fail to do what will prevent such injury." We must keep in mind, however, that this concept is continually evolving, and one of the concepts of reasonable care is to keep continually informed of changing regulations and rulings.
Marshall passed away in December of 2006, but his messages remain with us. His legacy is formally acknowledged each year through The Anthony G. Marshall Hospitality Law Award, which is given in recognition of pioneering and lasting contributions to the field of hospitality law.
The author personally knew Marshall for more than 25 years, but decided to reach out to legal professionals to get their assessment of the impact Marshall left on the industry. Below are comments from a number of attorneys who have received the award in recent years.
U.S. day-care centers and hotels will have to replace all cribs after a U.S. safety regulator approved what it called an unprecedented rule to prevent infant deaths and injuries.
The biggest obstacle to change in the family business is the fear of hurting family members’ feelings. Five Steps to Uncommon Success in addressing that obstacle are in this newsletter.
Every state and province has their own laws and regulations relating to alcohol, as do many muncipilaties. This information is included for both students and hospitality business owners to increase their general awareness of some of these regulations in the largest state in the USA. Operators and managers should be aware of their own statutes.
MOD Shifts vary by hotel location, size and level of service, but there should always be someone trained and designated as the Manager on Duty. The MOD responsibility includes seeing to the well being of the hotel, the hotel staff and guests, assisting (if necessary) in handling all guest complaints, handling guest and hotel emergencies and ensuring all hotel function areas are in order.
