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Overview for Consulting from HospitalityEducators Mar 9, 2018: Your Hospitality Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations

Hospitality Tip of the Week: The 2 Words That Will Change Your Life Forever... Nov 12, 2017: This worth reading AND thinking about a bit..................... It made realize I need to reactivate a workshop I have on the topic

Lessons in Leadership Hospitality Tip of the Week™ “Focus on Continuous Improvement” ." Oct 23, 2017: For this lessons in leadership, I looked to the East for a different perspective and different industry. While hospitality is not the same as manufacturing, there are parallels in certain people skills.

Hospitality Tip of the Week™

“Focus on Continuous Improvement”

"Improvement after improvement, that has been my guiding principle in my more than three decades of service with Toyota Motors and its affiliates."
Masao Nemoto, Former Managing Director, Toyota Motor Corporation ”

Hospitality Tip of the Week: World's Simplest Management Secret Oct 15, 2017: It's impossible to manage "people"; it's only possible to manage individuals. And because individuals differ from one another, what works with one individual may not work with somebody else.

Legally Speaking, By: Karen Morris Hotel and Motel Management Sep 9, 2017

Selecting a lawsuit to write about is akin to going on a safari. The message from both cases here is not new but seems to regularly trip up hospitality facilities: Always, always be alert to conditions at your hotel that can cause
injury, and do what's necessary to remove the danger.

Karen Morris is a lawyer, municipal judge and Distinguished Professor at Monroe Community College in Rochester, N.Y., where she teaches hospitality law. Contact her at judgekaren@aol.com.

Planning Considerations for a Boutique Hotel Feb 23, 2017: Planning to build or make a Boutique hotel? Congratulations for taking the right decision, hopefully you are in the right city and location. Today many hoteliers or entrepreneurs are opting to go into Boutique segment. I therefore thought it timely to pen down my own experiences of creating Boutique hotels.
Ram Gupta is a management professional with specialisation in hospitality, real estate, product and e-marketing. He has over four decades of experience in India, Far East, Middle East and Europe. He has completed his management studies from New Delhi, India and higher studies from Germany.

What's The Problem™? How to deliver consistent service excellence in changing markets Feb 2, 2017

What's The Problem™?

How to deliver consistent service excellence in changing markets

The secrets of world class hospitality service

A short history of hotels Feb 1, 2017

An Open Question to Hoteliers: Do you feel you CAN or CANNOT accomplish your goals? Dec 8, 2016: This short video answers the question: Do you feel you CAN or CANNOT accomplish your goals?

What we have here is a FAILURE to COMMUNICATE by Dr. John Hogan Dec 5, 2016: Hospitality Tip of the Week®:

The most successful hospitality businesses are the ones that listen to their customers, address their needs and continuously improve their service and product delivery.

What are you doing at your hotel, restaurant or hospitality business?

The Simple Truths of Service Dec 5, 2016

What's the Problem™?

Associates who do not care or do not know how to deliver inspired service.

This short video tackles the very real problem facing many hospitality associates and businesses today. Providing "inspired service" that makes a difference can happen every day IF approached the right way.

Enjoy the message and learn ways for you to find ways to deliver that spirit of service at your hotel restaurant.

The Importance Of Setting Goals – How To Get Them Out Of Your Head And On Paper Dec 3, 2016: When someone decides to create a company, one of the first orders of business is to develop a business plan.
A business plan is a road map, in writing, that serves as the foundation of the business and sets forth the goals and objectives that are projected to be achieved over a five-year period. If a company does a good job at creating and carrying out the plan, the business has a better chance in succeeding as compared to those that don’t.