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America's Promise Alliance : Ritz-Carlton Hotel Company's "Succeed Through Service" Nov 13, 2013: In partnership with America's Promise Alliance, The Ritz-Carlton Hotel Company developed "Succeed Through Service" to engage employees at all Ritz-Carlton hotels, residences and destination clubs with a school in a underserved local community. "Succeed Through Service focuses on giving young people a bright future through life-skills training, career exploration, and service-learning projects," said Ritz-Carlton President and COO Herve Humler. "As the name suggests, Succeed Through Service is all about helping young people thrive and inspiring them do their best."

Who Uses More Startup Capital - Men or Women? Nov 11, 2013: More importantly, just because a business was launched with less startup capital doesn’t mean that it will be more successful. Are women entrepreneurs being more risk-averse to their detriment, or simply being frugal? What do you think?

How to Turn Around Nearly Anything Nov 8, 2013: HBR Blog Network

The Boston Red Sox 2013 World Series championship will long be remembered as proof that you can turn around nearly anything. The team ended last season at the bottom of the standings (Las Vegas odds were 28 to 1 that they’d make it to the World Series), but rallied this year. With renewed solidarity and determination, the beard-wearing Sox went on to win the division, the playoffs, and the big prize.

Their game is baseball, my game is change.

It's time for associations to be recognized for the contributions they make Nov 4, 2013

Why Hospitality Trainers Are More Important Than Ever Nov 4, 2013: Because of this great need for additional education in our businesses, I stand by what I wrote in the subtitle of this blog post: hospitality trainers are more important than ever. Thankfully we have an organization such as CHART to support one another through these challenging times and are able to learn, share, grow, and care with the very best in our industry.

Fifteen Guaranteed Signs that Your Business Will Fail Oct 31, 2013: The Stupid Business –
Fifteen Guaranteed Signs that Your Business Will Fail

Do Small Businesses Really Help Each Other or the Community? Oct 29, 2013: A small business survey conducted by American Express OPEN revealed that small business owners really do practice what they preach

14 Famous Business Pivots Oct 24, 2013: “To improve is to change; to be perfect is to change often”
Winston Churchill

Rethinking A Glass Ceiling in the Hospitality Industry Oct 16, 2013: Despite well-publicized exceptions, women are the minority in the highest levels of executive leadership—a phenomenon traditionally attributed to workplace barriers collectively termed the glass ceiling.

Newer research, however, increasingly implicates self-imposed barriers to women’s advancement. This suggests that barriers to women might be undergoing a “shift” whereby personal priorities hold greater influence over advancement opportunities than do traditional workplace barriers.

Hospitality CEOs Score Highly in Emotional Intelligence Oct 5, 2013: Hospitality CEOs Score Highly in Emotional Intelligence, Says New Insight from HVS Executive Search.
Over the past two decades HVS Executive Search has interviewed and assessed exceptional talent from the global hospitality industry. Using our proprietary assessment tool 20|20 Skills^TM we ran an analysis of over 420 hospitality leaders (CEOs, Managing Directors, Regional Vice Presidents) from around the world and created an aggregate profile of their predominant skills and character traits.¹

A 20|20 SkillsTM assessment provides feedback on ten crucial performance characteristics:

HP Rama honored for going the distance in philanthropy at the Lodging Conference Sep 24, 2013: HP Rama tutors an after-school student at the Frazee Dream Center.

HP Rama honored for going the distance in philanthropy at the Lodging Conference in Phoenix, AZ…

The Power of Encouragement - Even Eagles Need a Push Sep 18, 2013: Even Eagles Need a Push

The life-changing power of encouragement is the focus of Even Eagles Need a Push by David McNally and Mac Anderson.