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Recent Articles in What's The Problem™?
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What is the best room or suite in your hotel?
Nov 25, 2012
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It's Story Time: A Ploy in the Presidential Suite
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What numbers are you measuring in Revenue Management?
Nov 14, 2012
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Patrick Landman of X-Hotels shares his insights on what hoteliers should be looking at when assessing revenue management - and you may be surprised!
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Hotel Owners Nightmare
Nov 13, 2012
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Hotel Owners Nightmare: Money Left on the Table
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Are You Still Discounting?
Oct 21, 2012
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You Might Gain Some Occupancy, But Lose RevPar to Your Competition
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Petition of Hoteliers Against OTA Practices
Oct 18, 2012
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Petition of Hoteliers Against OTA Practices
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MBWA…
Oct 14, 2012
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MBWA is means more when you visit with employees alone, and one-on-one. It encourages more honest dialogue and speaks loudly of your personal commitment to the idea.
MBWA…A Lost Term……….
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5 Common Words That Create Failure
Oct 11, 2012
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The words that people use every day determine whether they will achieve failure or success. There are five words that, in my observation, frequently show up in the conversation of losers, much more so than in that of winners. Here they are:
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How to Measure the ROI of Social Media
Oct 9, 2012
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Join Now Bonus #3 One-on-One Q & Answers with Co-Founder
Sep 30, 2012
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For a limited time, new members of HospitalityEducators.com will receive up to 30 minutes of One-on-One Questions and Answers with Dr. John Hogan, CHA CHE, a co-founder of HE.com |
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Hotel Lock Firm's Security Fix Requires Hardware Changes For Millions Of Keycard Locks
Sep 21, 2012
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Hotel Lock Firm's Security Fix Requires Hardware Changes For Millions Of Keycard Locks
Good news for the security of hotels and travelers: Onity, whose keycard locks can be found on at least four million rooms around the world, has a plan to fix a security flaw that could allow hackers to insert a homemade device into its keycard locks and open them in seconds.
The bad news: the fix requires hardware changes to every affected lock. And for hotels who want more than a bandaid-style repair, Onity wants its customers to pay for it.
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2012 Global Congress in Travel: Best Practices and Safety Solutions for Lodging Operators
Sep 20, 2012
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USA Today and ABC News Report Guest Satisfaction Lowest in Seven Years
Sep 6, 2012
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USA Today and ABC News Report Hotel Guest Satisfaction Lowest in Seven Years
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