Recommended Reading by HospitalityEducators.com- A short novel that makes networking real

84, Charing Cross Road by Helene Hanff Comment: "A top notch message on networking, values and people

Recommended Reading by HospitalityEducators.com- A short novel that makes networking real This book (which was later made into a good movie with Anthony Hopkins and Anne Bancroft)is set in the post World War II era. For us boomers, we thought that everything came back to normal quickly after the war, but this story shares some of the ongoing hardships encountered by Europeans during the next decade of rebuilding. Shortages of certain every day foods, stockings and what we think of every day items were evident.

The story of an American woman who is always searching for certain old book classics and the staff of a small English independent book shop is detailed, interesting and at times moving. As time moves along, two of the principal characters continue to communicate by letter but they never meet. I don't want to give away the ending, but this is a story on networking and people caring in times past. Well done!

John Hogan

HoganHospitality
HospitalityEducators

KEYS TO SUCCESS is the umbrella title for my 2011 programs, hospitality services and columns. This year's writings focus on a variety of topics for hotel owners, managers and professionals including both my "HOW TO" articles, HOSPITALITY CONVERSATIONS, Lessons from the Field, Hotel Common Sense and Principles for Success

Feel free to share an idea for a column at john.hogan@HospitalityEducators.com or

info@hoganhospitality.com anytime or contact me regarding consulting, customized workshops, speaking engagements ... And remember - we all need a regular dose of common sense.

John Hogan is a successful hospitality executive, educator, author and consultant and is a frequent keynote speaker and seminar leader at many hospitality industry events. He is Co-Founder of a consortium (www.HospitalityEducators.com) of successful corporate and academic professionals delivering focused and affordable counsel in solving specific challenges facing hospitality today. www.HospitalityEducators.com is a membership site offering a wide range of information, forms, best practices and ideas that are designed to help individual hoteliers and hospitality businesses improve their market penetration, deliver service excellence and increase their profitability. Individuals wishing to contribute materials may send them Kathleen@HospitalityEducators.com. Special introductory pricing is in effect for a limited time that also includes a complimentary copy of LESSONS FROM THE FIELD- A COMMON SENSE APPROACH TO EFFECTIVE HOTEL SALES.

Consulting Expertise and Research Interest
1. Sales Management and training
2. Turn-around and revenue management
3. Professional Development for the Organization and the Individual
4. Customer Service
5. Making Cultural Diversity Real
6. Developing Academic Hospitality programs
7. Medical Lodging Consultants

If you need assistance in any of these areas or simply an independent review or opinion on a hospitality challenge, contact me directly for a prompt response and very personalized attention.

www.HoganHospitality.com
Your Hospitality Resource for Hotel Owners, Innkeepers, Managers and Associations

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