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J D Power 2011 North American Hotel Ratings - Part 1 of 2

publication date: Jul 21, 2011
 | 
author/source: J D Power
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2011 North America Hotel Guest Satisfaction Index Study

Economy Budget
Award Recipient
Microtel Inns & Suites
Ratings Factors
Displaying Factors 1-4 of 8
 
Company
Americas Best Value Inn
Days Inn
Econo Lodge
Howard Johnson Express/Inns
Knights Inn
Microtel Inns & Suites
Award Recipient
Motel 6
Red Roof Inn
Rodeway Inn
Super 8
Travelodge

Ratings for some brands may include notably higher performance in more heavily weighted study factors. Although some brand ratings may be higher than competitors on some factors, highest-ranked brands score higher than any other brand in their respective segment, and as a result, they receive the J.D. Power award for overall satisfaction in their respective segment.


Displaying Factors 1-4 of 8

Scoring Legend

 Among the best        Better than most        About average        The rest


2011 North America Hotel Guest Satisfaction Index Study

Extended Stay
Award Recipient
Homewood Suites
Ratings Factors
Displaying Factors 1-4 of 8
 
Company
Candlewood Suites
Extended StayAmerica
Hawthorn Suites by Wyndham
Homestead Studio Suites Hotels
Homewood Suites
Award Recipient
Residence Inn
Staybridge Suites
TownePlace Suites

Ratings for some brands may include notably higher performance in more heavily weighted study factors. Although some brand ratings may be higher than competitors on some factors, highest-ranked brands score higher than any other brand in their respective segment, and as a result, they receive the J.D. Power award for overall satisfaction in their respective segment.


Displaying Factors 1-4 of 8

Scoring Legend

 Among the best        Better than most        About average        The rest

2011 North America Hotel Guest Satisfaction Index Study

Mid Scale Full Service
Award Recipient
Holiday Inn
Ratings Factors
Displaying Factors 1-4 of 8
 
Company
Best Western
Clarion
Holiday Inn
Award Recipient
Howard Johnson Hotels/Plaza
Quality
Ramada Inn/Plaza

Ratings for some brands may include notably higher performance in more heavily weighted study factors. Although some brand ratings may be higher than competitors on some factors, highest-ranked brands score higher than any other brand in their respective segment, and as a result, they receive the J.D. Power award for overall satisfaction in their respective segment.


Displaying Factors 1-4 of 8

Scoring Legend

 Among the best        Better than most        About average        The rest

 

2011 North America Hotel Guest Satisfaction Index Study

Mid Scale Limited Service
Award Recipient
Drury Inn & Suites
Ratings Factors
Displaying Factors 1-4 of 8
 
Company
AmericInn
Baymont Inn & Suites
Comfort Inn
Comfort Suites
Country Inns & Suites
Drury Inn & Suites
Award Recipient
Fairfield Inn & Suites
Hampton Inn/Suites
Holiday Inn Express
La Quinta
Ramada Limited
Sleep Inn
Wingate by Wyndham

Ratings for some brands may include notably higher performance in more heavily weighted study factors. Although some brand ratings may be higher than competitors on some factors, highest-ranked brands score higher than any other brand in their respective segment, and as a result, they receive the J.D. Power award for overall satisfaction in their respective segment.


Displaying Factors 1-4 of 8

Scoring Legend

 Among the best        Better than most        About average        The rest


Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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