HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
January 2020
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
You are here:
Home
»
Media + Social Media
»
A tongue in cheek look at the need for clear communication
A tongue in cheek look at the need for clear communication
publication date:
Dec 9, 2013
|
author/source:
HospitalityEducators.com Resources
Previous
|
Next
 
A tongue in cheek look at the need for clear communication in marketing, training, management, marketing and guest service
Related Articles:
89 Ways to Get Email Addresses for Newsletters & Marketing Campaigns
A Message to General Managers on Creating Successful Sales Management
5 Common Words That Create Failure
Hospitality Tip of the Week : A Hotel Thanks its' Biggest Customer in a Unique Way
Maximizing TripAdvisor
How Hotel Owners And GMs Can Change ‘The Top 10 Reasons Why Hotels Underperform’ – Part 1
The Commoditization Of Everything-The Tortoise and the Hare
A Glossary of Hospitality Industry Terms to Know : Marketing and Sales Emphasis
CRM Strategies Helps Improve Profitability
Hospitality Tip of the Week: Innovation strategy key for future success
What is it That You Do With All Those Business Cards After..............
10 Hotel Sales Action Steps to Succeed in Today’s Competitive Marketplace
Hospitality Tip of the Week: 5 Trends That Will Shape Small Business in 2013
Bill Gates on Issues facing hotels and hospitality
The Sincere Side of Networking
Call Tracking & Conversation Analytics
Fifteen Guaranteed Signs that Your Business Will Fail
8 tips to make your unique business work
Three Myths about What Customers Want
Business Networking Insights and Successes
Changed Your Hotel Name? How to Thoroughly Update Your Brand Online.
PR & Marketing Tips for Smaller Hotels
4 Email Fails That Sales Managers Must Avoid
Empower Your Well-selected Leaders
Talk Radio Featuring HospitalityEducators.com
PLANNING FOR PROFITS - An Overview to Effective Budgeting
An open letter to Hospitality Students in their Junior Year Or Thoughts on how to prepare for Graduation
Google Says Goodbye to Keyword-Centric SEO
Tip of the Week: How to Become Well Connected
Pros and cons of outsourcing housekeeping
John Hogan CHA CMHS CHE CHO HospitalityEducators.com Faculty and Speakers
Revenue Management Must Overcome Several Challenges to Create a Bigger Impact
Insights from Hotel Impossible
E Book Strategies for Sales & Marketing
Fundamentals of Sales Planning : Part 1 of 2
2011 Keys to Success - Workshops and Keynote Addresses
The Secret to Winning Guests From Your B&B’s Website
Overview for Consulting from HospitalityEducators
Is It Better to Boost Sales or Cut Costs?
Kathleen Hogan, MBA, CHO HospitalityEducators.com Faculty and Speakers
Lessons from the Field
What Innkeepers Want Every Christmas? Fill Those Empty Rooms
Medical Lodging - A Niche in hotel positioning
“A Bakers Dozen” of Strategies for Hotel Sales & Marketing Professionals
The Five Biggest Mistakes Hotel Owners Make When Seeking an Operator or Brand for Their Hotel
Master The Marketing Mix: It's All About the Ps and the Cs
Unleash the potential ! Recognize the true value of your Front Line Sales People
D.C. wins hotel tax suit against online travel booker
Convention and Visitors’ Bureau (CVB) Travel Trade Sales Definitions
How to Stop Offering Free Advice and Make the Sale
6 Observations on Finding and Employing Problem Solvers by Dr. John Hogan
What are you doing when you aren't cooking (for your hotel restaurant)?
Is Your Sales Force Mediocre? Five Questions For Leaders
Technology – A Hoteliers Best Friend Or Worst Enemy?
Hotel Owners Thank Long Serving Staff
Don’t Let the Competition Steal Your Clients
A quick way to generate repeat business to your hotel
How do you solve a marketing problem?
Petition of Hoteliers Against OTA Practices
Millennials want to help your brand share its story
16 key insights about the American traveler
The Power of Words
Engage Your Staff to Frame the Guest Experience
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Training and Development – A self-analysis
A to Z Steps to Profits or How to Stop Your Hospitality Brands and Management from Stifling People and Strangling Profits
Trump Hotel Wins By Not Taking Customer Experience Shortcuts
A Day in My Kimpton Life, Director of Housekeeping
LESSONS FROM THE FIELD - Identifying Your Customers
The Definition of Management
Now is the time to invest in Your People
Getting Smart on Uncle Sam’s Dollar
The Simple Truths of Service
The Role of Tomorrow's Leaders
Is MBWA…A Lost Term………?.
A Bounty of Bouquets - Insights for Innkeepers
Building breakfast, the better-for-you way
"A Baker’s Dozen" of Strategies for Hotel Banquet Managers by Dr. John Hogan
RoomAllocator App Overview
Mind Your Manners - Part Two - Case Study by Kathleen Hogan
Hotel Impossible - Do's and Don'ts
Making “CELTIC PRIDE” work for you
The value of a freebie
KEYS TO SUCCESS - Managing the Intricate Challenges of Today's Hospitality Leadership
Planning For Profits - An introduction to the budgeting process
Take a sledgehammer to conformity
TRAINING DOCUMENT FOR NEW HOUSEKEEPING SUPERVISORS
Lessons that Hotels Should Learn from the Airlines
Get involved in your community all year long!
Contributors
How to avoid liability for inadequate hotel security
Training Exercises to Reduce Wasting Time in Your Hospitality Businesses by Dr. John Hogan
The cost of a BAD Power Point Presentation
PREPARING FOR TRAINING by Jennifer Calhoun
Getting the Most out of Your Hotel Franchise Investment (Part 1 of 3)
MBWA…
An Objective Employee Evaluation Tool You Never Use
Getting the Most out of your Hotel Franchise Investment - Part 2
Crisis Management, Part 2
A Baker’s Dozen of Safety & Security Suggestions
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
Kathleen Hogan, MBA
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com