A lot of people come into my restaurant but need to get them to come back more and bring their friends. What are successful restaurant doing to maintain clients?
Due to this growing demand for technological innovation, technology is fast becoming part of a successful restaurant's business structure, particularly for maintaining communication with customers.
There are various types of sexual harassment including "hostile work environments". This video presents employees with scenarios that define sexual harassment and how to effectively recognize and deal with it.
Vineet Nayar, CEO of HCL Technologies, Ltd., explains how inverting the management pyramid leads to superior organizational performance.
How will hospitality businesses address the future of their organizations at a time when many hotels, restaurants, spas and clubs are all combating the danger of becoming a commodity?
From Pricing Complaints to Personal Attacks: How to Respond to Challenging Guest Reviews. By Daniel Edward Craig
Responding to online reviews has become routine for many hoteliers, and yet every once in a while a real zinger comes along that makes you catch your breath and clench your fists. How should you respond? Or should you respond at all?
If you don’t respond, you leave travelers to draw their own conclusions. If you do respond and say the wrong thing, you risk make things worse.
While the majority of nonprofit organizations have a social media presence, only 45% of foundations use social media. The Foundation Center surveyed over 1,000 foundations across the U.S. to dig deeper into what’s trending with foundations and social media. My firm Rad Campaign had an opportunity to dig into the survey data and team up with the Foundation Center to produce an infographic that reveals some interesting trends. Check out the highlights below.
Email marketing has become a critical driver of repeat customers and new leads, and these days no small business can afford to do without it. But there are so many options and features to navigate—how do you choose?
We’ve compiled a list of ten worthy options for email marketing services for small businesses, each with its own advantages depending on your needs.
As we nearly at year end, I can't wipe away the feeling that as far as the economy is concerned, we are still on a wild roller coaster ride. I'm just not sure though if we are on the incline, or just about to reach a peak with yet another stomach churning steep decline in our midst. Whichever way it goes, these are for sure interesting times we live in.
Without doubt, one of the most disruptive technologies that we coexist with is Apple's ecosystem - called IOS. It is as omnipresent as the air we breathe, and I doubt a conversation regarding technology goes by, without some mention of this beast.
VIVEK DMELLO, Owner and General Manager at MilkyWay Commercial Broker L.L.C. in Dubai in the United Arab Emirates, posted on the LinkedIn Hoteliers Group discussion board recently the following anecdote that I found interesting and hope you do as well
HospitalityLawyer.com - Hospitality Law Insider #1: Be Careful How Much You Serve!