HospitalityEducators.com The #1 Independent Website for Hotel Owners & Managers

Five Best Practices for Uniformly Enforcing Brand Standards across the Globe May 4, 2011: This white paper by one of the country’s leading consultants for operational excellence discusses the value of your organization’s brand. You’ll learn how the brand impacts your organization’s bottom line, and how problems with even one bad franchisee or dissatisfied customer can impact brand perception and eventually your company’s financial performance.

To protect your brand, you need to create brand standards across your organization and enforce them uniformly. Brand strategy is largely determined by attention to value, service and atmosphere. The white paper explains how to take a comprehensive approach to enforcing brand standards in order to generate improved financial results, greater product adoption, and accelerated organizational learning and improvement.

Meet the Money®: Hotel financing Renaissance is underway! Apr 21, 2011: Debt and equity financing for hotels is back! Hotel transactions are rolling again. And the Global Hospitality Group® of Jeffer Mangels Butler & Mitchell LLP (JMBM) has announced the 2011 Meet the Money® hotel finance conference to explore the latest opportunities in the capital stack with "Bridging the Gap and Facilitating the Flow of Capital."

2011 U.S. Hotel Franchise Fee Guide Apr 13, 2011: 2011 U.S. Hotel Franchise Fee Guide

The purpose of this U.S. Hotel Franchise Fee Guide, prepared by HVS, is to provide a comparative review of various hotel franchise brands based on the applicable franchise fees. The selection of an appropriate franchise affiliation affects a property’s ability to compete in the local market, generate profits, achieve a certain image or market orientation, and benefit from referral business. Because the success of a hotel is based primarily on the cash flows it generates, owners and lenders must weigh the benefits of a brand affiliation against the total cost of such a commitment. Fees outlined herein apply only to hotels operating in the United States.

Labor and Employment Law Session Highlights HR in Hospitality Conference Mar 30, 2011

About the HR in Hospitality Conference

Distinguished Cornell Hotel School faculty and alumni are lined up to discuss HR strategy and legal issues for the hospitality industry at this year's HR in Hospitality Conference, April 4 - 6, 2011, Marriott Wardman Park, Washington, D.C.

Under the fresh thought-leadership of Cornell alumni and new Conference Chair JoAnne Kruse, who brings years of industry experience to the table, this year's program is the best ever and sure to meet your needs. What's more, the entire program is developed by institutions you trust: the Cornell University Center for Hospitality Research, School of Hotel Administration and ILR School, in partnership with Human Resource Executive® magazine.

Safety Implications of Greening Mar 30, 2011: Executive Summary
An important topic to business today is environmental stewardship or Greening: responsibly managing business operations to minimize their impact on the environment. The demand for corporate environmental awareness and responsibility is coming from investors and a new generation of customers. This is also receiving a great deal of attention by the media, government and the public.

Of Bed Bugs & Mattress Encasements Mar 23, 2011: The author of this article is a consulting entomologist and recognized bed bug management expert. He can be reached at paul.bello@att.net or 770-500-0460.

HOSPITALITYEDUCATORS.COM MAKES NO GUARANTEES TO THE SPECIFIC CONTENT IN THIS AREA OF CONSTANTLY CHANGING CONDITIONS. EACH HOTEL, RESTAURANT & HOSPITALITY BUSINESS SHOULD WORK WITH QUALIFIED PROFESSIONALS AND HEALTH OFFICES AS APPROPRIATE TO DEAL WITH THIS ISSUE.

Payment Card Industry Compliance Process for Lodging Establishments Mar 20, 2011

Twelve Steps to PCI Compliance*

Does your property accept credit and debit cards?
Did you know that nearly 55 percent of all credit card fraud occurs in the hospitality industry?1

To combat payment card fraud, the Payment Card Industry (PCI) Security Standard Council created the PCI Data Security Standard (PCI DSS). PCI DSS was designed to reduce risk and prevent problems related to the misuse of cardholder data. Under this standard, all merchants accepting payment in the forms of credit and/or debit (i.e., “payment”) cards must adopt a series of very specific and detailed security measures to protect sensitive customer credit and debit account information. Most merchants were given notice and a period of time to prepare their organizations and secure their systems. That grace period ended in the autumn of 2007.

140+ Things to Know About Bed Bugs - Part 6 Mar 16, 2011: Over 101 Things To Know About Bed Bugs

By:      Paul J. Bello                                                                           Updated: January 23, 2011

            PJB Pest Management Consulting, LLC        paul.bello@att.net

The original “101 article” was published many months ago and was originally presented as written in no specific order during the writing process. The original list was compiled in response to the numerous questions that had been received in conversations, at meetings, via telephone and e-mail queries. As you will see the list has grown to over one hundred and forty things and will likely continue to grow as more is learned.

HOSPITALITYEDUCATORS.COM MAKES NO GUARANTEES TO THE SPECIFIC CONTENT IN THIS AREA OF CONSTANTLY CHANGING CONDITIONS. EACH HOTEL, RESTAURANT & HOSPITALITY BUSINESS SHOULD WORK WITH QUALIFIED PROFESSIONALS AND HEALTH OFFICES AS APPROPRIATE TO DEAL WITH THIS ISSUE.

Buying a Hotel? Don't buy an ADA lawsuit or DOJ Investigation Mar 13, 2011: The last decade has seen an explosion of private plaintiff lawsuits, including class actions and actions against individual hotels (and other properties classified as "public accommodations"), alleging violations of the ADA. In states like California where ADA plaintiffs can recover actual, punitive and statutory damages, individual plaintiffs of the "sue-and settle" variety have filed thousands of lawsuits claiming nearly identical violations at numerous locations.

140+ Things To Know About Bed Bugs - Parts 4 and 5 Feb 28, 2011: Over 101 Things To Know About Bed Bugs

By:      Paul J. Bello                                                                           Updated: January 23, 2011

            PJB Pest Management Consulting, LLC        paul.bello@att.net

The original “101 article” was published many months ago and was originally presented as written in no specific order during the writing process. The original list was compiled in response to the numerous questions that had been received in conversations, at meetings, via telephone and e-mail queries. As you will see the list has grown to over one hundred and forty things and will likely continue to grow as more is learned.

HOSPITALITYEDUCATORS.COM MAKES NO GUARANTEES TO THE SPECIFIC CONTENT IN THIS AREA OF CONSTANTLY CHANGING CONDITIONS. EACH HOTEL, RESTAURANT & HOSPITALITY BUSINESS SHOULD WORK WITH QUALIFIED PROFESSIONALS AND HEALTH OFFICES AS APPROPRIATE TO DEAL WITH THIS ISSUE.

140+ Things to know about Bed Bugs - Part 3 Feb 7, 2011: Over 101 Things To Know About Bed Bugs

By:      Paul J. Bello                                                                           Updated: January 23, 2011

            PJB Pest Management Consulting, LLC        paul.bello@att.net

The original “101 article” was published many months ago and was originally presented as written in no specific order during the writing process. The original list was compiled in response to the numerous questions that had been received in conversations, at meetings, via telephone and e-mail queries. As you will see the list has grown to over one hundred and forty things and will likely continue to grow as more is learned.

HOSPITALITYEDUCATORS.COM MAKES NO GUARANTEES TO THE SPECIFIC CONTENT IN THIS AREA OF CONSTANTLY CHANGING CONDITIONS. EACH HOTEL, RESTAURANT & HOSPITALITY BUSINESS SHOULD WORK WITH QUALIFIED PROFESSIONALS AND HEALTH OFFICES AS APPROPRIATE TO DEAL WITH THIS ISSUE.

Top Ten Questions for Audit Committees Feb 4, 2011: PwC US's Center for Board Governance today announced its annual list of questions and insights to help audit committees oversee their companies' 2010 year-end financial reporting process. Topics covered include: accounting and disclosure matters, the impacts of the proposed SEC rule for a whistleblower bounty program, antitrust and anticorruption compliance, tax reform, and ongoing standard setting and regulatory matters, among others.