HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
January 2026
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
You are here:
Home
»
Weekly Tips
»
Hospitality Tip of the Week®: “Remember who you are and who you represent."
Hospitality Tip of the Week®: “Remember who you are and who you represent."
publication date:
Mar 14, 2011
|
author/source:
Dr. John Hogan CHA CHE CMHS
Previous
|
Next
 
Related Articles:
Leaving a Legacy - the Impact that One Person Can Make on Others; Remembering Jack Vaughn, CHA
Interview with Chef Yann Chupin New Executive Chef The Ritz-Carlton, Sarasota
The Hotels vs OTA Paid Search War – Get Your Defensive Strategy Right
14 Famous Business Pivots
The Top 6 LinkedIn Mistakes People Make
How to Best Reward Stand-Out Employees
Recruiting and Staffing | What Kind of Person Can You Get for $13 Per Hour?
6 Sales and Marketing Metrics Every Hotel Owner Cares About
12 Rules to Increase Your Leadership Productivity
United States Supreme Court Supports Expansion of Outside Salesperson Exemption
The Travel & Tourism Competitiveness Report
Origins of Famous Brand and Company Names
6 tips to help finance an independent hotel
Hotel Owners: Better, Worse or About the Same?
How to Make the Best Business Impression in 8 seconds or Less
Who Uses More Startup Capital - Men or Women?
How to Terminate a Hotel Management Agreement
Ratan Tata '59: The Cornell Story
HOW TO BUY A HOTEL Handbook: Franchise Issues in Hotel Purchase and Sale Transactions
Social media trends in tradeshow and event marketing
Cornell Presents Two Studies Aimed at Helping Hotels Improve Revenues and Profits
Social Media Capture Personalized Hotel Experiences
The Major Mistake that Most Hotels Make
How & Why You Should Live A Life of Integrity
TripAdvisor Survey Reveals Three Quarters Of U.S. Travellers Sharing Trip Experiences On Social Networks
Terrorists still pose threats to hotels
When a Negative Experience Occurs, Fix it Before Check-Out
The HMA Handbook, Hotel Management Agreements for Owners, Developers, Investors & Lenders
Is specialization coming more in hospitality?
Successful joint ventures for hotel development, acquisition and financing
Sleep as the Main Driver for More than Just Guest Satisfaction
Google Now - The Revolution In Travel Industry Has Just Begun, In Google's Style
Mixed Reviews - Three Tips on How to Respond
How to Stop Good Ideas from Getting Shot Down
Hoteliers Take Control Of Guest Reviews
ADA compliance and defense lawyer: ADA experts discuss hottest issues facing the hotel industry today
What does the new Google Pigeon update mean for your hotel?
Developing the CEO Within You - A Challenge Facing Many Hospitality Businesses Today
A Smile from HospitalityEducators.com - International Moment of Laughter Day
Asset Management for the Future: Beyond Hotel Cost Containment
Recommended Reading: A solid planning resource for Succession
Four ways to avoid daily deal disaster: a checklist
7 Tips for Dealing With Criticism of Your Business on Social Media
Fresh Air- New Ideas Fall 2011
The Naked Truth About Hotel Reviews
the Components Of Hotel Franchise Fees
"The Innovator's DNA": A recipe for Hospitality Management and Marketing?
7 Deadly Sins of Business Meetings
CAN WE AFFORD NOT TO INVEST IN BUSINESS TRAVEL?
2012 North America Hotel Guest Satisfaction Index Study
J D Power 2011 North American Hotel Ratings - Part 2 of 2
Eight Ways to Potentially Add Efficiency to Your Hotel's Housekeeping and Laundry Department
Approaching The Top Benefits The Bottom By Robert Mandelbaum and Gary McDade
AH&LA Lodging Industry Profile
Hospitality Tip of the Week™: Focus on Values in Sales
The Path to Peak Performance
A Beginner's Guide To Hotel Link Building
Best Spa Practices
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
Building A Hospitality And Customer Service Culture
The 4 step formula for using Social Media Marketing for your business...
“The Times They Are a-Changin'” (again)
When to Disappoint Your Customers
Recognizing there is Not Only One Approach in Building Revenues
Why Good People Can't Get Jobs: Chasing After the 'Purple Squirrel'
“Supplier Sites Gaining Ground on Third-Party Portals”
The Times They Are A-Changin' (Again) Part 2 of 2
SEO is a Journey, Not a Destination: How to Implement an Ongoing SEO Strategy and Maximize Website Revenue
Professional Development - for the individual and the organization
The 1st Step of Service
Philosophies for All of Us
October is a Great Month for Preventative Maintenance
"Why it is not OK to have an average turnover."
102 Hospitality (Hotel) Safety Resources
Beware of Internet Predators
7 Ways to Make Email Work
Hotels Are Poised To Reboot & Refresh Their Rate Structures
Seven Ways to Motivate Top Talent in De-Motivating Times
A Message from Retail - what is happening to your BRANDS?
Get involved in your community all year long!
Forget the Metrics, How About Making Money? -
Mastering The Art of Online Sales Through Hotel Website Content
45 Proven Ways to Succeed in Any Economy - Do More than Survive: Thrive!
Recommended Reading - Hotel Success Handbook - Practical Sales and Marketing.
Security Systems: An Overview on CCTV Upgrades
Send Faxes From Home Without a Fax Machine or Landline
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
Kathleen Hogan, MBA
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com