HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
December 2025
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
You are here:
Home
»
Weekly Tips
»
Hospitality Tip of the Week®: “Remember who you are and who you represent."
Hospitality Tip of the Week®: “Remember who you are and who you represent."
publication date:
Mar 14, 2011
|
author/source:
Dr. John Hogan CHA CHE CMHS
Previous
|
Next
 
Related Articles:
Leaving a Legacy - the Impact that One Person Can Make on Others; Remembering Jack Vaughn, CHA
The Hotels vs OTA Paid Search War – Get Your Defensive Strategy Right
Interview with Chef Yann Chupin New Executive Chef The Ritz-Carlton, Sarasota
14 Famous Business Pivots
The Top 6 LinkedIn Mistakes People Make
How to Best Reward Stand-Out Employees
Recruiting and Staffing | What Kind of Person Can You Get for $13 Per Hour?
The HMA Handbook, Hotel Management Agreements for Owners, Developers, Investors & Lenders
Recommended Reading - Hotel Success Handbook - Practical Sales and Marketing.
Building A Hospitality And Customer Service Culture
How to Stop Good Ideas from Getting Shot Down
Mastering The Art of Online Sales Through Hotel Website Content
12 Rules to Increase Your Leadership Productivity
Hotel Owners: Better, Worse or About the Same?
United States Supreme Court Supports Expansion of Outside Salesperson Exemption
“Supplier Sites Gaining Ground on Third-Party Portals”
7 Ways to Make Email Work
Successful joint ventures for hotel development, acquisition and financing
A Beginner's Guide To Hotel Link Building
Recognizing there is Not Only One Approach in Building Revenues
2012 North America Hotel Guest Satisfaction Index Study
AH&LA Lodging Industry Profile
Fresh Air- New Ideas Fall 2011
Terrorists still pose threats to hotels
7 Deadly Sins of Business Meetings
"Why it is not OK to have an average turnover."
6 tips to help finance an independent hotel
Why Good People Can't Get Jobs: Chasing After the 'Purple Squirrel'
Hotels Are Poised To Reboot & Refresh Their Rate Structures
HOW TO BUY A HOTEL Handbook: Franchise Issues in Hotel Purchase and Sale Transactions
Hoteliers Take Control Of Guest Reviews
Four ways to avoid daily deal disaster: a checklist
The Path to Peak Performance
ADA compliance and defense lawyer: ADA experts discuss hottest issues facing the hotel industry today
Sleep as the Main Driver for More than Just Guest Satisfaction
What does the new Google Pigeon update mean for your hotel?
Recommended Reading: A solid planning resource for Succession
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
October is a Great Month for Preventative Maintenance
Professional Development - for the individual and the organization
The Naked Truth About Hotel Reviews
Beware of Internet Predators
Who Uses More Startup Capital - Men or Women?
A Message from Retail - what is happening to your BRANDS?
“The Times They Are a-Changin'” (again)
Social Media Capture Personalized Hotel Experiences
When to Disappoint Your Customers
45 Proven Ways to Succeed in Any Economy - Do More than Survive: Thrive!
How to Make the Best Business Impression in 8 seconds or Less
The 1st Step of Service
6 Sales and Marketing Metrics Every Hotel Owner Cares About
Google Now - The Revolution In Travel Industry Has Just Begun, In Google's Style
Ratan Tata '59: The Cornell Story
Hospitality Tip of the Week™: Focus on Values in Sales
The Travel & Tourism Competitiveness Report
Send Faxes From Home Without a Fax Machine or Landline
Seven Ways to Motivate Top Talent in De-Motivating Times
How & Why You Should Live A Life of Integrity
Best Spa Practices
the Components Of Hotel Franchise Fees
102 Hospitality (Hotel) Safety Resources
How to Terminate a Hotel Management Agreement
Get involved in your community all year long!
TripAdvisor Survey Reveals Three Quarters Of U.S. Travellers Sharing Trip Experiences On Social Networks
Asset Management for the Future: Beyond Hotel Cost Containment
7 Tips for Dealing With Criticism of Your Business on Social Media
Is specialization coming more in hospitality?
The Times They Are A-Changin' (Again) Part 2 of 2
J D Power 2011 North American Hotel Ratings - Part 2 of 2
CAN WE AFFORD NOT TO INVEST IN BUSINESS TRAVEL?
Approaching The Top Benefits The Bottom By Robert Mandelbaum and Gary McDade
The Major Mistake that Most Hotels Make
SEO is a Journey, Not a Destination: How to Implement an Ongoing SEO Strategy and Maximize Website Revenue
Forget the Metrics, How About Making Money? -
"The Innovator's DNA": A recipe for Hospitality Management and Marketing?
Cornell Presents Two Studies Aimed at Helping Hotels Improve Revenues and Profits
Mixed Reviews - Three Tips on How to Respond
Security Systems: An Overview on CCTV Upgrades
The 4 step formula for using Social Media Marketing for your business...
When a Negative Experience Occurs, Fix it Before Check-Out
Philosophies for All of Us
Social media trends in tradeshow and event marketing
Origins of Famous Brand and Company Names
A Smile from HospitalityEducators.com - International Moment of Laughter Day
Eight Ways to Potentially Add Efficiency to Your Hotel's Housekeeping and Laundry Department
Developing the CEO Within You - A Challenge Facing Many Hospitality Businesses Today
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
Kathleen Hogan, MBA
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com