HospitalityEducators.com
The #1 Independent Website for Hotel Owners & Managers
Home
Member Benefits
Our Mission
About Us and Who We Serve
Join Now
Store
Search
Our Industry Links
Login
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com
Member Login
Email
Password
Join Now
Forgotten Password
Testimonials
Client Feedback
Topic Areas
Hotel Accounting
Food & Beverage in Hotels
Hotel Engineering & Maintenance
Green Hotels & Sustainability
Guest Service in Hotels
Hotel Front Office
Hotel General Managers
Hotel Housekeeping
Hotel Marketing & Sales
Hotel Revenue Management
Hotel Safety & Security
Human Resources
Legal
Hospitality Training
Forms & Checklists
Additional Resources
Media
Hospitality Conversations™
Recommended Reading
Weekly Tips
Fresh Air-New Ideas™ Newsletters
What's The Problem™?
The Solution Is™
Ideas Calendar
Planner and Promotional Calendar
Operations Planner
«
June 2027
»
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
You are here:
Home
»
Weekly Tips
»
Hospitality Tip of the Week®: “Remember who you are and who you represent."
Hospitality Tip of the Week®: “Remember who you are and who you represent."
publication date:
Mar 14, 2011
|
author/source:
Dr. John Hogan CHA CHE CMHS
Previous
|
Next
 
Related Articles:
Leaving a Legacy - the Impact that One Person Can Make on Others; Remembering Jack Vaughn, CHA
Interview with Chef Yann Chupin New Executive Chef The Ritz-Carlton, Sarasota
The Hotels vs OTA Paid Search War – Get Your Defensive Strategy Right
14 Famous Business Pivots
The Top 6 LinkedIn Mistakes People Make
Recruiting and Staffing | What Kind of Person Can You Get for $13 Per Hour?
How to Best Reward Stand-Out Employees
Why Good People Can't Get Jobs: Chasing After the 'Purple Squirrel'
When to Disappoint Your Customers
A Message from Retail - what is happening to your BRANDS?
The HMA Handbook, Hotel Management Agreements for Owners, Developers, Investors & Lenders
CAN WE AFFORD NOT TO INVEST IN BUSINESS TRAVEL?
"The Innovator's DNA": A recipe for Hospitality Management and Marketing?
The Travel & Tourism Competitiveness Report
How to Make the Best Business Impression in 8 seconds or Less
12 Rules to Increase Your Leadership Productivity
Hotel Owners: Better, Worse or About the Same?
Terrorists still pose threats to hotels
What does the new Google Pigeon update mean for your hotel?
The Times They Are A-Changin' (Again) Part 2 of 2
Recommended Reading: A solid planning resource for Succession
Social Media Capture Personalized Hotel Experiences
How to Stop Good Ideas from Getting Shot Down
A Smile from HospitalityEducators.com - International Moment of Laughter Day
How & Why You Should Live A Life of Integrity
Fresh Air- New Ideas Fall 2011
Building A Hospitality And Customer Service Culture
Eight Ways to Potentially Add Efficiency to Your Hotel's Housekeeping and Laundry Department
When a Negative Experience Occurs, Fix it Before Check-Out
Developing the CEO Within You - A Challenge Facing Many Hospitality Businesses Today
Get involved in your community all year long!
TripAdvisor Survey Reveals Three Quarters Of U.S. Travellers Sharing Trip Experiences On Social Networks
Beware of Internet Predators
ADA compliance and defense lawyer: ADA experts discuss hottest issues facing the hotel industry today
AH&LA Lodging Industry Profile
J D Power 2011 North American Hotel Ratings - Part 2 of 2
Cornell Presents Two Studies Aimed at Helping Hotels Improve Revenues and Profits
Seven Ways to Motivate Top Talent in De-Motivating Times
45 Proven Ways to Succeed in Any Economy - Do More than Survive: Thrive!
The Path to Peak Performance
"Why it is not OK to have an average turnover."
Hotels Are Poised To Reboot & Refresh Their Rate Structures
6 tips to help finance an independent hotel
the Components Of Hotel Franchise Fees
Who Uses More Startup Capital - Men or Women?
Hospitality Tip of the Week™: Focus on Values in Sales
Asset Management for the Future: Beyond Hotel Cost Containment
Mixed Reviews - Three Tips on How to Respond
Recognizing there is Not Only One Approach in Building Revenues
Sleep as the Main Driver for More than Just Guest Satisfaction
Professional Development - for the individual and the organization
Forget the Metrics, How About Making Money? -
“Supplier Sites Gaining Ground on Third-Party Portals”
Four ways to avoid daily deal disaster: a checklist
The Naked Truth About Hotel Reviews
Approaching The Top Benefits The Bottom By Robert Mandelbaum and Gary McDade
Is specialization coming more in hospitality?
Recommended Reading - Hotel Success Handbook - Practical Sales and Marketing.
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
7 Tips for Dealing With Criticism of Your Business on Social Media
Successful joint ventures for hotel development, acquisition and financing
Social media trends in tradeshow and event marketing
How to Terminate a Hotel Management Agreement
Origins of Famous Brand and Company Names
7 Ways to Make Email Work
“The Times They Are a-Changin'” (again)
Ratan Tata '59: The Cornell Story
Best Spa Practices
Mastering The Art of Online Sales Through Hotel Website Content
HOW TO BUY A HOTEL Handbook: Franchise Issues in Hotel Purchase and Sale Transactions
The Major Mistake that Most Hotels Make
7 Deadly Sins of Business Meetings
102 Hospitality (Hotel) Safety Resources
The 4 step formula for using Social Media Marketing for your business...
2012 North America Hotel Guest Satisfaction Index Study
United States Supreme Court Supports Expansion of Outside Salesperson Exemption
Google Now - The Revolution In Travel Industry Has Just Begun, In Google's Style
SEO is a Journey, Not a Destination: How to Implement an Ongoing SEO Strategy and Maximize Website Revenue
Security Systems: An Overview on CCTV Upgrades
Hoteliers Take Control Of Guest Reviews
Philosophies for All of Us
October is a Great Month for Preventative Maintenance
6 Sales and Marketing Metrics Every Hotel Owner Cares About
The 1st Step of Service
A Beginner's Guide To Hotel Link Building
Send Faxes From Home Without a Fax Machine or Landline
 
Previous
|
Next
 
Back to top
Search the Site
Trends & Hot Topics
The Heart of Hospitality Remains Service
The Universal Franchisee Bill of Rights
A Quiz on Effective Hospitality Marketing: Using Complementary Tools
Stop, look and listen before investing in hotel tech
Adapting Ozone Laundry - Look at the Savings @Hampton Inn and Hilton Properties
FREE Resources
Effectively Interacting with the Media - Keys to Success
A Baker’s Dozen of Strategies for Hotel Human Resource Managers & Directors by John Hogan
Qualities of Leadership
The Value of A Good Idea
What's the Problem? Inadequate training
The Difference Between Capital and Cash
Cashing In on a Good Thing - Understanding how GREEN benefits everyone
Today's Hotel Marketing Competencies Video
Educator Profiles
Kathleen Hogan, MBA
View full Profile
View all Profiles
Edit your Profile
FREE Hospitality Tip
Hospitality Keynote & Workshop Offerings KEYS TO SUCCESS™
Tip of the Week
Mentors Corner
Professional Development
Hospitality Students
What You Need To Know
Home
Contact Us
Co-Founders of HospitalityEducators.com
Guest Columnists
Founding Associates
Our Industry Links
Store
HospitalityEducators.com Faculty and Speakers
Consulting Resources from HospitalityEducators.com