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"Making Cultural Diversity Real"
publication date: Nov 5, 2011
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author/source: Dr. John Hogan CHA CHE CMHS
"Making Cultural Diversity Real"|Observations from HospitalityEducators.com Extraordinary, Ordinary People: A Memoir of Family by Condoleezza Rice "Making Cultural Diversity Real" We often read or hear stories of people who overcame life challenges and sometimes those stories appear to be exaggerated or embellished. This is clearly NOT the case with former US Secretary of State Condoleezza Rice in the stories she shares in her "Memoir of Family." Born and raised initially in the primarily race segregated US South, Rice quickly but interestingly shares the stories of her grandparents and how they dealt with some very hard issues. The book is only about 300 pages long and does not brag, although the author could have in a number of instances. She focuses on the values, commitment and lessons of her parents. She openly describes what must have been at times painful issues as a student and then as a professor. I must share that I did not know a great deal about Secretary Rice, other than her high profile role in the Bush Presidency of 2001-2008. This book showed examples of courage, values, uncertainty, commitment and in believing in one's own worth and convictions over a lifetime. I did not realize her musical competencies, that she had been Provost at Stanford University and that she worked with the first President Bush at the historic time when the former Soviet Union was dismantling. She has made substantial contributions to global diplomacy and this book that honors her family says a great deal about her integrity. In my career, I have participated in certain activities that addressed cultural diversity in a changing world, but Condoleezza Rice made it real. An excellent book that should be read two or three chapters at a time and then set aside to let the messages sink in. As always, comments are welcome and appreciated John Hogan CHA CHE HospitalityEducators HoganHospitality" Success does not come by accident or chance. Contact us for assistance John.Hogan@HospitalityEducators.com or 602-799-5375HospitalityEducators.com was created to help hospitality businesses address problems via a training and information resource site to help you increase your Hotel's revenue, market share and profitability. With more than 700 pages of tips, guides, best practices, strategies, plans, budgets, videos and resources, HospitalityEducators.com is the number 1 website for independent hotel owners and managers. This site can help you solve your problems now! Read More |
| KEYS TO SUCCESS is the umbrella title for my 2011 programs, hospitality services and columns. This year's writings focus on a variety of topics for hotel owners, managers and professionals including both my "HOW TO" articles, HOSPITALITY CONVERSATIONSTM, Lessons from the FieldTM, Hotel Common SenseTM , THE P-A-R PRINCIPLETM and Principles for Success. |
Feel free to share an idea for a column at john.hogan@hospitalityeducators.com anytime or contact me regarding consulting, customized workshops, speaking engagements ... And remember - we all need a regular dose of common sense,
John Hogan is a successful hospitality executive, educator, author
and consultant and is a frequent keynote speaker and seminar leader at
many hospitality industry events. He is Co-Founder of www.HospitalityEducators.com , which delivers focused and affordable counsel in solving specific challenges facing hospitality today.
Consulting Expertise and Research Interest
Professional Development for the Organization and the Individual
Customer Service
Making Cultural Diversity Real
Developing Academic Hospitality programs
Medical Lodging Consulting
Sales Management and training
Turn-around and revenue management
Professional Development for the Organization and the Individual
Customer Service
Making Cultural Diversity Real
Developing Academic Hospitality programs
Medical Lodging Consulting
Sales Management and training
Turn-around and revenue management
If you need assistance in any of these areas or simply an independent review or opinion on a hospitality challenge, contact me directly for a prompt response and very personalized attention.
www.HospitalityEducators.com
is a membership site offering a wide range of information, forms, best
practices and ideas designed to help individual hoteliers and
hospitality businesses improve their market penetration, deliver service
excellence and increase their profitability.
Your Hospitality Resource for the Hotel Owner, Innkeeper, Manager and Hospitality Industry Associations.