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Examples of Shockingly Excellent Customer Service

publication date: Oct 30, 2012
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author/source: Glen Stansberry, Wise Bread,
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Truly great customer service has almost become a thing of the past. We consumers have grown accustomed to outsourced customer service departments and faceless, electronic "help." Our expectation is more in the realm of employees rolling their eyes, unanswered e-mails, and languishing in the purgatory of a telephone hold queue.   But believe it or not, there are still companies large and small that go above and beyond the call of duty. So to restore your faith in humanity, here are a few recent examples of companies that have decided to put their customers first.


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Published on OPENForum.com


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