publication date: Jul 11, 2016
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author/source: Dr. John Hogan, CHE CHA CMHS CHO
Inspiring and retaining quality staff does not take place because compensation is "adequate" or the staff is "fortunate" enough to work in a new hotel, as we have all seen a great team spirit exist in older facilities . Retaining that team spirit and the exceptional staff requires capable and caring business practices and strong leadership skills.